Nikhil Thapa
Sydney,NSW
Summary
Skilled BOH Team Member with background in high-paced kitchen environments. Possess strong understanding of food safety and sanitation protocols, inventory management, and equipment maintenance. Known for efficient multitasking abilities and maintaining high standards of cleanliness in work areas. Previous roles have seen improvement in overall kitchen efficiency due to diligent work ethic and collaborative spirit. Seasoned FOH Supervisor bringing broad experience in the hospitality industry. Proven ability to manage all front-of-house operations, maintain high standards of customer service and ensure guest satisfaction. Skilled in team leadership, problem-solving and communication, leading to improved operational efficiency. Demonstrated impact by successfully fostering a positive workplace environment and improving overall restaurant performance.
Overview
3
3
years of professional experience
Work History
FOH and BOH Team Member
SamuelCO
Brisbane, Queensland
06.2022 - 12.2024
- Assisted in developing kitchen procedures to optimize workflow and improve overall efficiency.
- Substituted for or assisted other cooks during emergencies or rush periods.
- Took and recorded temperatures of food, refrigerators and freezers.
- Seasoned food according to recipes or personal judgment and experience.
- Facilitated smooth kitchen operations by overseeing daily product inventory, purchasing and receiving.
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Ensured compliance with health and safety regulations within the front-of-house area.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
- Implemented strategies to improve service efficiency and guest satisfaction.
- Assembled and served meals according to specific guest requirements.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Barista
Arabica Coffee
Kathmandu, Bagmati
12.2021 - 03.2022
- Created signs and displays to advertise store products or events.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Placed orders with suppliers for delivery of products required for daily operations.
- Adhered to health department regulations concerning sanitation standards.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
VIBE College
Brisbane, QLD10-2024
Certificate VI in Commercial Cookery
VIBE College
Brisbane, QLD01-2024
High School Diploma -
Brighton College
Sydney, NSW01-2024
Hospitality And Tourism Management
Bagmati College
Kathmandu03-2020
Skills
- Food storage
- Food preparation
- Sanitation procedures
- Portion control
- Roasting methods
- Stock production
- Cooking techniques
- Microsoft Word
- Dependable and responsible
- Communication
- Multitasking Abilities
- Task prioritization
- Problem resolution
- Organization and time management
Timeline
FOH and BOH Team Member
SamuelCO
06.2022 - 12.2024
Barista
Arabica Coffee
12.2021 - 03.2022
High School Diploma -
VIBE College
Certificate VI in Commercial Cookery
VIBE College
High School Diploma -
Brighton College
Hospitality And Tourism Management
Bagmati College