Nikhila Tambe
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking and clear communication skills at Carls Jr to enhance customer satisfaction and drive business growth. By mastering both front-end interactions and back-end operations, I consistently contributed to team efficiency and sales improvement, showcasing my ability to adapt and thrive in dynamic settings.
Overview
1
1
year of professional experience
Work History
Crew Member
Carls Jr
04.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Hungry Jack's
05.2023 - 09.2023
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Accurately operated cash register to process customer payments.
- Supported management in implementing new policies or promotions, helping drive business growth.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Education
Masters By Coursework - Information Technology
RMIT University
Melbourne, VIC11.2024
Bachelor of Technology - Information Technology
Guru Nanak Institutions Technical Campus
Hyderabad07.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Interactive communication skills
- Multitasking and Organization
Timeline
Crew Member
Hungry Jack's
05.2023 - 09.2023
Crew Member
Carls Jr
04.2023 - Current
Masters By Coursework - Information Technology
RMIT University
Bachelor of Technology - Information Technology
Guru Nanak Institutions Technical Campus
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