Summary
Overview
Work History
Education
Skills
Timeline
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Nikhil kumar panga

Sydney,NSW

Summary

Learn, understand and act upon what has been learned to achieve a well understanding of company in turn to improve the process to give the most effective and efficient output to maximize the profits for the company. Hardworking Customer Service Representative with 6months of experience working with Indian conventional store. Trained in project and time management with extensive knowledge of dealing with customers and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Overview

5
5
years of professional experience

Work History

customer service representative

Dominos Store
, Australia
03.2020 - Current
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated regularly with delivery driver for delivery route details and changes.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.

Sales representative

Indian conventional Store
Homebush, Australia, Australia
  • Worked as Supervisor in conventional Store •Receiving income goods , checking for damage and discrepancies between goods and invoices.
  • Evaluation of supply and availability of stock and profit margins •Management of daily cash •Provide Customer service, Take ownership of store, related to stock and items of shelfs Accountant in Chalam & co, Hyderabad, India ( 2years and 6months) •Recording transaction such as incomer and outgoings and posting in various accounts •Processing payments.
  • Assessment of tax returns •Match purchase orders with invoices and monitor office expenses and entering cash receipts.

Education

Masters of Science - Supply Chain Management and Project Management

University of Wollongong

Masters of commerce •Bachelors of Business of commerce - undefined

Skills

  • MS-DOS, Windows 98/2000/XP/7
  • Application : MS Word, MS PowerPoint, MS Excel, tally 90
  • 2000
  • Windows 98
  • Excellent Communication
  • Operating Systems
  • Supervisor
  • Account management
  • Good listening skills
  • Retail materials management
  • MS Excel
  • MS Office
  • Strengths
  • Accountant
  • Customer service
  • Fast Learner
  • Retail store support
  • Money handling abilities
  • Stocking and replenishing
  • Stock management

Timeline

customer service representative

Dominos Store
03.2020 - Current

Sales representative

Indian conventional Store

Masters of Science - Supply Chain Management and Project Management

University of Wollongong

Masters of commerce •Bachelors of Business of commerce - undefined

Nikhil kumar panga