Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikhil Reddy Kothi

Melbourne

Summary

A motivated and determined customer service professional with more than two years of experience in the retail sector, particularly in a service station setting. Proven track record of thriving in high-pressure environments while providing outstanding customer service. Possesses excellent communication skills for interacting effectively with both customers and colleagues. Skilled in critical thinking and problem-solving, with the ability to quickly evaluate situations and apply effective solutions to improve customer satisfaction. Dedicated to maintaining a positive, efficient workplace and continuously pursuing personal and professional growth.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Amazon
11.2023 - Current
  • Picked, packed, and prepared customer orders with accuracy and efficiency
  • Assisted with receiving, sorting, and organizing inventory
  • Conducted quality checks on products to ensure accuracy and condition
  • Adhered to safety protocols and maintained a clean work environment
  • Collaborated with team members to meet order fulfillment targets and train new hires

Retail Sales Shift Supervisor

7-Eleven
05.2022 - Current
  • Managed daily store operations, ensuring smooth functioning and adherence to company policies
  • Supervised and trained a team of 15-20 staff, delegating tasks and improving performance
  • Handled inventory control, monitored stock levels, and ensured accurate cash handling and register operations
  • Addressed customer inquiries and complaints, delivering excellent service and ensuring satisfaction
  • Tracked sales performance, implemented promotions, and maintained shift reports for management review

Education

Master of Networking -

Melbourne Institute of technology
10.2023

Bachelor of Technology - Electronics and Communication Engineering

Avanthi Institute of Engineering and technology
06.2021

Skills

  • Customer service
  • Cash handling
  • Register operating
  • Communication skills
  • Problem solving
  • Multitasking
  • Technical proficiency
  • Time management
  • Inventory management

Timeline

Warehouse Associate

Amazon
11.2023 - Current

Retail Sales Shift Supervisor

7-Eleven
05.2022 - Current

Bachelor of Technology - Electronics and Communication Engineering

Avanthi Institute of Engineering and technology

Master of Networking -

Melbourne Institute of technology
Nikhil Reddy Kothi