Niki Andrews
Sydney,NSW
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
20
20
years of professional experience
Work History
Business Development Executive
Telstra Health
10.2023 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Collaborated with sales and marketing departments to support client acquisition.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Business Development Executive
Fujifilm Medical Australia
04.2023 - 10.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Regional Sales Manager - Southern Region
Mindray Australia
07.2019 - 12.2022
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Finalized sales contracts with high-value customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Executed successful promotional events and trade shows.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Facilitated seamless communication between departments for better collaboration on projects that further supported regional growth initiatives.
- Managed team of 6 regional sales representatives, 4 Clinical Applications Specialists & 4 Biomedical Engineers and consistently achieved high sales targets.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Field Sales Manager - NSW & NZ
Bio-Excel Pty Ltd
03.2017 - 07.2019
- Established strong client relationships through consistent communication and excellent customer service.
- Increased territory sales by developing and implementing effective sales strategies.
- Expanded market share with targeted marketing campaigns and strategic product placements.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
- Led a high-performing sales team, providing coaching and support for continued success.
- Cultivated a positive work environment that fostered collaboration and open communication, resulting in increased team cohesion and productivity.
- Collaborated cross-functionally with marketing and product teams to optimize sales materials and messaging.
- Analyzed and minimized costs to meet appropriate margin levels.
- Developed key account management strategies that resulted in strengthened partnerships and increased revenue.
- Analyzed market trends to identify new opportunities for growth within the industry segment.
- Conducted regular performance evaluations of team members, fostering an environment of continuous improvement.
- Implemented comprehensive training programs for new hires, ensuring a thorough understanding of products and services offered.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Senior Territory Manager
Intermed Medical Pty Ltd
01.2014 - 03.2017
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Negotiated favorable contract terms on behalf of the company that resulted in cost savings while maintaining high levels of service quality.
- Leveraged industry knowledge to provide valuable insights into market trends that informed company strategy and planning initiatives.
- Developed detailed annual budgets for assigned territory that aligned with corporate objectives while managing expenses carefully throughout the year.
- Facilitated successful product launches by coordinating efforts between marketing, product development, and sales teams.
- Expanded market share by identifying opportunities, conducting competitor analysis, and tailoring product offerings to meet customer needs.
- Generated new business leads through targeted prospecting techniques and strong networking skills.
- Exceeded revenue targets through effective account management and implementation of successful sales strategies.
- Retained key accounts through diligent relationship management, understanding client needs, and ensuring timely delivery of services.
- Increased sales growth by developing strategic plans for territory expansion and relationship building with key clients.
- Drove sales efficiency through data-driven decision-making processes based on accurate reporting and analysis of key performance metrics.
- Organized and participated in trade shows, conferences, and other events to raise brand awareness while networking with potential clients.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
Territory Manager
Big Green Surgical Company
10.2011 - 01.2014
- Managed over 200 accounts within NSW/ACT territory.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Account Manager
Kimberly Clark
03.2009 - 07.2011
- Educated clients on new products or services to increase customer engagement with brand.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Account Manager
GE Healthcare
01.2006 - 03.2009
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Managed portfolio of 150 accounts totaling $2mill in sales.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products/services.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Sales Team Leader
GE Finance
01.2004 - 01.2006
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
- Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.
- Fostered an environment of collaboration within the sales team which encouraged knowledge sharing and group problemsolving.
- Mentored junior team members to develop their skills and advance their careers with the company.
- Managed 10-member sales team activities to consistently meet 116% of sales quotas.
Education
Graduate Certificate - Mini MBA in Marketing
Mark Ritson's Marketing
Remote09.2021
Advanced Diploma - Nutritional Medicine
Torrens University
Remote11.2019
Dual Diploma - Business & Marketing
TAFE NSW
Remote03.2018
Bachelor - Nursing
Charles Sturt University
Remote11.2016
Graduate Certificate - Six Sigma - White Belt & Green Belt
GE
Australia10.2004
Certificate IV - Training & Workplace Assessment
TAFE NSW
Sydney07.1999
Skills
- Sales and Marketing
- Team Leadership
- Customer Service
- Decision-Making
- Sales Presentations
- Customer Relationship Management
- Business development and planning
- New Business Development
- Relationship building and management
- Business Intelligence and Analysis
- Training and mentoring
- Strategic Planning
Accomplishments
- Recipient of 2021 "Outstanding Sales Team - Oceania/North Asia" for consistent over-achievement of sales budgets - Mindray Australia
- Recipient of 2021 "Outstanding Individual Contributor - Oceania/North Asia" - Mindray Australia
- Successfully managed 3 x installation projects totalling $8.5mill - Mindray Australia
- Increased sales 39% year on year growth by developing new marketing initiatives, developing effective sales strategies, & developing & delivering continuous improvement ideals - Bio-Excel Pty Ltd
- Improved operations efficiency 25% with implementation of various reporting & process improvements - Bio-Excel Pty Ltd
- Grew annual territory revenue from $0 to $2.3mill per annum - Intermed Medical Pty Ltd
- Spearheaded development of WA & SA sub-distributor training and development program - Intermed Medical Pty Ltd
- Increased sales 11% by developing sales training & coaching program - Big Green Surgical Company
- Increased territory market share for multiple product lines between 10-25% - Big Green Surgical Company
- Recognised as the ANZ Subject Matter Expert for Awareness in Anaesthesia - GE Healthcare
- Recognised as the ANZ Subject Matter Expert for Neonatal and Maternity Product Range - GE Healthcare
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Company CultureFlexible work hoursWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Executive
Telstra Health
10.2023 - Current
Business Development Executive
Fujifilm Medical Australia
04.2023 - 10.2023
Regional Sales Manager - Southern Region
Mindray Australia
07.2019 - 12.2022
Field Sales Manager - NSW & NZ
Bio-Excel Pty Ltd
03.2017 - 07.2019
Senior Territory Manager
Intermed Medical Pty Ltd
01.2014 - 03.2017
Territory Manager
Big Green Surgical Company
10.2011 - 01.2014
Account Manager
Kimberly Clark
03.2009 - 07.2011
Sales Account Manager
GE Healthcare
01.2006 - 03.2009
Sales Team Leader
GE Finance
01.2004 - 01.2006
Graduate Certificate - Mini MBA in Marketing
Mark Ritson's Marketing
Advanced Diploma - Nutritional Medicine
Torrens University
Dual Diploma - Business & Marketing
TAFE NSW
Bachelor - Nursing
Charles Sturt University
Graduate Certificate - Six Sigma - White Belt & Green Belt
GE
Certificate IV - Training & Workplace Assessment
TAFE NSW
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