Niki Dickenson
Narre Warren North,Vic
Summary
Dependable employee establishes rapport and trust with Clients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Hardworking and passionate support worker in the process of studying to get qualifications to transition careers in to AOD services. In the future looking to secure an entry-level position in AOD services.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Menzies Support Services
05.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house/ domestic duties , managed laundry, vacuum /mop, change bedding, full kitchen and bathroom clean.
- 16 to 18 regular clients
Food and Domestic Assistant
Darlingford Nursing Home
10.2022 - 09.2023
- Cooked all meals and served up on trolley for room delivery as well as served meals up in dinning room for residents
- Full kitchen clean collected all dishes from rooms / washed dishes, scrubbed and sanitize all surfaces , moped floors
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Head Chef
Snobs creek holiday Park
05.2022 - 11.2022
- Running kitchen, ordering food, costing, menus, food preparation, busy service, all cleaning and hygiene jobs.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained well-organized mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
Chef
meatball and wine bar
08.2021 - 03.2022
- All menu prep, all cleaning, busy fast-paced full service, stock levels and stock rotation
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef
anada restaurant and bar
02.2021 - 08.2021
- Assists Head chef with all duties, all prep, all cleaning, busy fast-paced service
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained well-organized mise en place to keep work consistent.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Coordinated with team members to prepare orders on time.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
CHEF
Essences Cafe
11.2020 - 01.2021
- All-rounder all food prep catering full breakfast/lunch serves, helping front of house, running food and clearing tables, all cleaning, menu changes/daily specials
Chef De Partie
The Palace Tea Room
12.2019 - 03.2020
- Completing all daily mise en place, engaged in full-service restaurant operations, assisting with menu planning and creation of new dishes, monitoring and ordering stock, maintaining cleanliness of all areas
Chef De Partie
Bloodwood Restaurant
01.2016 - 01.2019
- Completing all daily mise en place, assisting with monitoring and ordering of stock, minimize food wastage by employing FIFO rotation method
- maintaining a detailed knowledge and mastery of menu, assisting with menu planning and development
- maintaining cleanliness of all kitchen and storage areas
- coordinating and controlling the smooth service of the pass; calling and sending orders, communicating any problems promptly to appropriate area (i.eKitchen or front of house)
- Catering for up to 360 customers daily
Education
Identifying And Responding To Family Violence - Identifying And Responding To Family Violence
Gen U
Bendigo, VIC11.2023
Certificate IV Alcohol And Other Drugs - Certificate IV Alcohol And Other Drugs
Odyssey House
Footscray, VIC10.2023
No Degree - Accredited Mental Health First Aid
Odyssey House
Footscray, VIC08.2023
No Degree - First Aid And CPR Training
Odyssey House
Footscray, VIC03.2023
Certificate III in Hospitality Commercial Cookery - Certificate III in Hospitality Commercial Cookery
Ultimo TAFE
Sydney, NSW01.2011
Yr 10 High School Certificate -
Carlingford High School
Carlingford, NSW01.2004
Skills
- Able to perform a variety of tasks and duties in the kitchen
- Preparing, cooking and presenting dishes to menu/specialties/ Dietary requirements
- Ensuring high standards of food hygiene /health and safety standards
- Ability to work under-pressure and meet deadlines
- Reliable, adaptable and creative
- Empathy and understanding
- Time management
- First aid knowledge/ mental health first aid
- Problem-solving abilities
- Active listening
- Multitasking and Organization
- Dependable and Responsible
References
- Toni vanns, Owner of snobs creek holiday park : PH: 0434088770
- Donna Walsh : Corporate Services Manager at Darlingford nursing home : Tel: 03 5774 2711
- Cassandra Crowe : Community Aged Care Manager at Menzies support services: Phone: (03) 5772 1888
Timeline
Personal Care Assistant
Menzies Support Services
05.2023 - Current
Food and Domestic Assistant
Darlingford Nursing Home
10.2022 - 09.2023
Head Chef
Snobs creek holiday Park
05.2022 - 11.2022
Chef
meatball and wine bar
08.2021 - 03.2022
Chef
anada restaurant and bar
02.2021 - 08.2021
CHEF
Essences Cafe
11.2020 - 01.2021
Chef De Partie
The Palace Tea Room
12.2019 - 03.2020
Chef De Partie
Bloodwood Restaurant
01.2016 - 01.2019
Identifying And Responding To Family Violence - Identifying And Responding To Family Violence
Gen U
Certificate IV Alcohol And Other Drugs - Certificate IV Alcohol And Other Drugs
Odyssey House
No Degree - Accredited Mental Health First Aid
Odyssey House
No Degree - First Aid And CPR Training
Odyssey House
Certificate III in Hospitality Commercial Cookery - Certificate III in Hospitality Commercial Cookery
Ultimo TAFE
Yr 10 High School Certificate -
Carlingford High School
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