Nikoleta Hatzipetros
Sydney,NSW
Summary
I am an enthusiastic, self motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. i am able to work well under pressure and adhere to strict deadlines.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Server
Donuts 2Go And Spuds 2Go
01.2020 - Current
- Greeting customers and answering any menu questions
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Use POS software and cash handling
- Decorating and displaying donuts per requirements
- Conducting daily updates to social media profiles to boost company online presence
Office Assistant
Eye See Security
02.2021 - 06.2023
- Purchased and maintained office supplies
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
- Interacted with clients by phone, email, or in person to provide information
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Completed clerical tasks such as filing, copying and distributing mail
Education
High School Diploma -
Thomas Hassall Anglican College
Middleton Grange, NSW09.2022
Skills
- Strong communication and interpersonal skills
- Adaptable
- Flexible hours
- Customer assistance
- Goal-Driven
- POS systems
- Team cooperation
- Time management
Certification
- First Aid Certificate - Surf Life Saving - 30/08/2022
- Work, Health and Safety General (White Card) NSW - 20/05/2021
- Statement of Attainment (Australian Institute of Food Safety) Hygienic practices for food safety Certificate
- RSA Certificate
Timeline
Office Assistant
Eye See Security
02.2021 - 06.2023
Food Server
Donuts 2Go And Spuds 2Go
01.2020 - Current
High School Diploma -
Thomas Hassall Anglican College
- First Aid Certificate - Surf Life Saving - 30/08/2022
- Work, Health and Safety General (White Card) NSW - 20/05/2021
- Statement of Attainment (Australian Institute of Food Safety) Hygienic practices for food safety Certificate
- RSA Certificate
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