Summary
Overview
Work History
Education
Skills
Timeline
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Nikita Alexander

Summary

Dynamic professional with a positive attitude and strong leadership qualities, experienced in community outreach at the Salvation Army and within the DMPS Parents Association. Proven ability to enhance engagement through effective communication and organization. Skilled in managing logistics and fostering teamwork, while demonstrating adaptability and empathy in diverse environments. Committed to driving impactful community service initiatives.

Overview

21
21
years of professional experience

Work History

Volunteer

Salvation Army, Doorways
04.2014 - Current
  • Assisted in organizing community outreach events, enhancing engagement and participation.
  • Collaborated with team members to develop educational materials for local workshops.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Facilitated communication between volunteers and community members to address needs effectively.
  • Managed inventory of supplies, ensuring availability for various volunteer activities.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Coordinated and managed volunteer activities for community service projects.
  • Helped clients navigate social services system and access needed resources.
  • Kept case files updated, accurate and aligned with requirements.

Administrative Manager

Southern Automation Services. Pty Ltd
03.2022 - 09.2024
  • Managed office operations to enhance workflow efficiency and productivity.
  • Coordinated scheduling and logistics for team meetings and events.
  • Implemented filing systems to improve document retrieval processes.
  • Assisted in budget tracking and expense reporting procedures.
  • Liaised with vendors to negotiate contracts and service agreements.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Completed bi-weekly payroll for all employees.

Pure Romance Director

Pure Romance By Nikita
07.2015 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Mentored junior consultants, enhancing their analytical skills and fostering professional growth within the team.
  • Conducted market research to identify trends, informing strategic recommendations for client growth opportunities.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed client relationships through regular check-ins and updates on project progress.

Food Server

SUBWAY®Restaurants
04.2004 - 06.2011
  • Delivered exceptional customer service, ensuring accurate order fulfillment and satisfaction.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Collaborated with team members to streamline food preparation processes, enhancing efficiency.
  • Trained new staff on operational procedures and best practices for food handling.
  • Managed food preparation and assembly to ensure quality and consistency of products.
  • Trained new team members on operational procedures and customer interaction techniques.
  • Maintained cleanliness and organization of dining area to comply with health regulations.
  • Handled cash transactions accurately while ensuring efficient checkout processes.
  • Resolved customer complaints promptly, demonstrating strong problem-solving skills.
  • Collaborated with team to streamline service delivery, improving overall efficiency during peak hours.
  • Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Assisted in training new servers, sharing best practices for excellent customer service.

Education

VCE -

Hallam Senior Secondary College
Hallam, VIC

Skills

  • Positive attitude

  • Teamwork and collaboration

  • Organized and efficient

  • Leadership qualities

  • Community service

  • Adaptability and dependability

  • Community engagement

  • Decision-making

  • Community outreach

  • Friendly and outgoing

  • Multitasking and organization

  • Empathy and patience

Timeline

Administrative Manager

Southern Automation Services. Pty Ltd
03.2022 - 09.2024

Pure Romance Director

Pure Romance By Nikita
07.2015 - 01.2023

Volunteer

Salvation Army, Doorways
04.2014 - Current

Food Server

SUBWAY®Restaurants
04.2004 - 06.2011

VCE -

Hallam Senior Secondary College

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Nikita Alexander