NIKITA DAHIYA
Summary
A motivated and adaptable professional with diverse experience seeking a part-time opportunity to apply my customer service, organizational, and communication skills with over three years of experience in customer-facing roles, I possess excellent time management, problem-solving, and multitasking abilities, complemented by a passion for delivering high-quality service. Proficient in POS systems, Microsoft Office, and various administrative tools, I thrive in fast-paced environments where teamwork and customer satisfaction are priorities.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Snooze
11.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Food and Beverage Attendant
Zenith Hospitality
09.2023 - 12.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Office Administrator
Adriyana Solutions Pvt Ltd
07.2021 - 01.2023
- Managed day-to-day office operations, including scheduling meetings, handling correspondence, and greeting clients.
- Coordinated HR administrative tasks, including maintaining employee records and assisting with processes.
- Supported the recruitment team by organizing candidate interviews, prepared and updated internal reports and maintained office documentation, ensuring compliance with company policies.
- Ensured that office security, IT systems, and equipment were properly maintained and functional.
Education
Master of Science - Information Technology
ASIA PACIFIC INTERNATIONAL COLLEGE
Brisbane, QLD08.2025
Bachelor of Technology -
DCRUST
INDIA05.2019
Skills
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Office Administration
- Customer Service Excellence
- Effective Communication
- Observational Skills and Attention to Detail
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Assistant
Snooze
11.2023 - Current
Food and Beverage Attendant
Zenith Hospitality
09.2023 - 12.2023
Office Administrator
Adriyana Solutions Pvt Ltd
07.2021 - 01.2023
Master of Science - Information Technology
ASIA PACIFIC INTERNATIONAL COLLEGE
Bachelor of Technology -
DCRUST
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