Nikita Gavrishanker

• Coordinated seamless relocations for clients moving domestically, utilizing strong project management skills and attention to detail.
• Reduced client stress during relocations by providing exceptional customer service and empathetic support.
• Negotiated favourable contracts with vendors, improving company profits and client satisfaction.
• Maintained accurate records of all relocations, facilitating easy access to information for future reference or audits.
• Leveraged industry expertise to anticipate potential challenges during moves, proactively developing solutions to minimize disruptions.
• Managed timelines and budgets effectively, ensuring all relocations were completed on time and within financial constraints.
• Collaborated with team members to coordinate complex moves, resulting in successful transitions for clients.

• Perform online sales activities to achieve company sales objectives.
• Identify and contact potential customers for business opportunities.
• Use programs such as Zendesk, Intercom, Microsoft Teams, Outlook, SAP, Sharepoint, and Excel to operate daily.
• Update customer database with contact details and interest information from prospective customers.
• Maintain profitable and productive relationships with customers.
• Maintain up-to-date knowledge about product information and promotions.
• Attend sales training and educational programs for professional development.
• Communicate with customers through phone, e-mails, and online chats.
• Respond to customer queries promptly and professionally.
• Work independently or with team to achieve monthly sales quota.
• Provide excellent services and ensure customer satisfaction.
• Make inbound and outbound calls to sell company products.

Wholesale company in Sydney for sewing supplies stocking for online retail and independent stores. My role involves responding to customer feedback and issues for online sales and maintaining long-term business goals with our retailers Amazon, Catch, Ebay, Harvey Norman, OzSale and Etsy. Tasks include, maintaining online stock levels, data entry for records of sales, processing orders on all domains, online customer service, and liaising with warehouse staff/ vendors.

A well known Australian transportation and logistics company where I am responsible for processing over 50 bookings a day and flight times for client orders in a timely manner. I'm heavily reliable for any urgent medical and mining machinery that is needed for shipment within 24 hours nationally. I coordinate with colleagues, managers and customers through regular communication and assistance while maintaining compliant with company records. I plan and supervise shipments from production to end-user and scheduled daily and weekly routes.

A Social Media boutique agency within Australia best known for their selection of digital influencers within the beauty, fashion, lifestyle and fitness industry. I am obligated to create accurate and polished formatting in line with publishing standards prior to submission. Write blog captions such as short stories, reviews or promotional ad as well as advertising material for use in promoting sale of goods and services. I also respond to incoming collaboration emails with various brands and collect briefing requirements. I compose original content material for various types of brands and submits for approval by supervisor, editor or publisher. Time management and prioritising tasks is essential for my distribution of content to ensure guidelines outlined by specific brands are met.

Aristocrat best known as a gaming and gambling machine manufacturer. I was the front office receptionust at the North Ryde Pinicale where I was resonspipbel for answering telephone calls to field inquiries from clients, vendors and various other callers seeking information. I collected, sorted, distributed and sent mail and packages as well as keeping all access card records in Excel spreadsheets to maintain visitor and contractor data by entering and updating information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Prepared packages for shipment, pickup and courier services for prompt delivery to customers. Maintained building security by monitoring logbook and issuing visitor badges.

A Global Car Rental agency within Australia originated from USA. My daily tasks included greeting clients, answering telephone calls professional, handling client questions or complaints and working to resolve overdue car rentals. I gained significant sales achievements during busy periods which is April to June by exceeding sales targets by 60% and receiving multiple emails from clients about my customer service, which I have been rewarded for. I Implemented rental asset processes, including cleanliness standards.

As a bridal consultant my role was specializing in bridal and wedding party attire. The responsibilities included, discussing the look and budget of the dress with the bride, as well as bridesmaid dresses and accessories.

My daily tasks involved conducting consultations for new Ready to Wear and Couture gowns with clients and managing administrative duties and ensuring appointments were being confirmed. I also had the responsibility of looking a er social media activity and responding to emails and telephone inquires. At Leah Da Gloria I gained an increase of new clients by selling over the average twenty gowns per month to forty and building a sales increase in new clients.