Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nikita Horne

Bellmere,QLD

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
Caboolture, Queensland
07.2023 - Current
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Certificate 3 Business - Retailing

Tullawong State High School
Caboolture, QLD
11-2023

Skills

  • Customer Service
  • Food Running
  • Food Preparation
  • Order Management
  • Beverage Preparation
  • Menu Memorization
  • Time management
  • Customer Engagement
  • Teamwork and Collaboration
  • Cash Handling

Languages

English
Full Professional

Certification

  • Certificate 3 in Business
  • Certificate 2 in Retail services
  • Certificate 2 in Horticulture

Timeline

Crew Member

McDonalds
07.2023 - Current

Certificate 3 Business - Retailing

Tullawong State High School
Nikita Horne