Summary
Overview
Work History
Education
Skills
References
Enjoyablecharacteristics
Timeline
Generic

Nikita Kent

Bell Post Hill,VIC

Summary

I am ambitious, reliable and hardworking with strong communication and customer service skills, who is looking to further my skills, and get myself out there more. I am currently a veterinary nurse, working 2 days a week, after returning from maternity leave. I have a 1.5 year old daughter, and finally feel ready to get out into the world more. I have multiple certificates, including Certificate IV in veterinary nursing, Certificate III in business, and Certificate III in Animal Studies. I am looking for some afternoon or weekend work, to work around my daughter. I am quite flexibile for a mother, and have a lot of help from family in regards to my daughter.

Overview

12
12
years of professional experience

Work History

Senior Veterinary Nurse

Dr Paws Anakie Rd
Geelong, VIC
06.2020 - Current
  • Anesthetized animals and monitored anesthesia to foster compassionate care.
  • Trained new staff members on proper techniques for handling animals safely.
  • Performed ongoing clinical research and wrote notes to help vets with article writing.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Delivered excellent service to pet owners to drive repeat business.
  • Documented, logged and secured controlled drugs to properly fill prescriptions and administer medications.
  • Reception duties

Customer Service Officer

Opteon
Geelong, VIC
09.2017 - 06.2020
  • - Customer service
  • - Answering phones, transferring calls
  • - Reception duties
  • - Data entry
  • - Booking valuer schedules
  • - Liaising with banks and Brokers
  • - Managing email inboxes
  • - Utilising Microsoft Word, Excel and Outlook

Camp counsellor/unit leader

Camp America, Camp Timber Trails
Tolland, USA
06.2017 - 08.2017
  • - Supervising the children
  • - Organising daily activities
  • - Assisting in programming
  • - General administration
  • - Rostering
  • - Data entry
  • - Incident reporting
  • - General cleaning duties/maintenance

Administration officer

City of Greater Geelong
01.2016 - 06.2017
  • - Customer service
  • - Reception duties
  • - Data entry
  • - Event planning

Customer service

McDonalds North Bound
02.2013 - 01.2016
  • - Customer service
  • - Multi tasking
  • - Following OH&S procedures
  • - Cash handling
  • - Coffee making
  • - Learning how to deal with difficult customers

Education

Certificate IV - Veterinary Nursing

01.2025

Certificate III - animal studies

01.2018

Certificate III - business

North Geelong Secondary College
01.2013

Skills

  • Office administration
  • Corresponding and reporting
  • Calendar management
  • Record keeping
  • Energetic
  • Multitasking in a fast-paced environment
  • Successfully working within a team or independently
  • Outstanding customer service

References

  • Mariam Ayad, Practice Manager, Dr Paws Anakie Rd - 0450 296 669
  • Narelle Mckee, Assistant Team Leader, Opteon, 0408 317 154

Enjoyablecharacteristics

  • Friendly – great customer service skills
  • Working within a team or individually
  • Energetic in the workplace
  • Can multitask in a fast-paced environment while staying focused
  • Very reliable, trustworthy and well organised

Timeline

Senior Veterinary Nurse

Dr Paws Anakie Rd
06.2020 - Current

Customer Service Officer

Opteon
09.2017 - 06.2020

Camp counsellor/unit leader

Camp America, Camp Timber Trails
06.2017 - 08.2017

Administration officer

City of Greater Geelong
01.2016 - 06.2017

Customer service

McDonalds North Bound
02.2013 - 01.2016

Certificate IV - Veterinary Nursing

Certificate III - animal studies

Certificate III - business

North Geelong Secondary College
Nikita Kent