NIKITA KEREMETE

• Participated in archaeological excavations assisting with the recovery of artefacts and documentation of findings
• Collaborating with a team of archaeologists to conduct site surveys and record stratigraphy
• Help with cleaning, cataloguing and analysis of artefacts to contribute to ongoing research
• Developed skills in fieldwork techniques, including monitoring onsite, GPS mapping and photography to support site documentation

• Managed challenging situations calmly and professionally, such as handling unruly passengers, flight delays and medical emergencies.
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
• Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on airline security, medical and emergency procedures.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

• Effectively communicate with kitchen staff regarding customer dietary needs and special requests
• Skilfully anticipate and address guest service needs
• Restock and replenish bar inventory and supplies
• Complete bar set up and teardown checklist

Assist with bar operations