Greet customers and approach them in a way that is natural and fits the individual situation
Problem solving skills
Clear communication skills
Creativity and resourcefulness
Time management skills
Ability to read customers
Money & Efpos handling
Traffic Controller
Altus Traffic Management
09.2023 - 03.2025
Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
Routed traffic around construction sites for worker and driver safety.
Improved traffic flow by efficiently directing vehicles and pedestrians at busy intersections.
Aided in reduction of environmental impact by promoting use of alternative traffic routes.
Boosted efficiency of traffic flow into parking facilities, coordinating with facility managers.
Communicated with team members using hand signals and radios.
Facilitated smoother emergency response operations by quickly clearing paths for emergency vehicles.
Strengthened interdepartmental relationships by collaborating with colleagues from various agencies, ensuring seamless coordination during joint operations.
Updated signage with correct speeds and delay warnings based on daily conditions.
Controlled pedestrian movements to prevent intrusion into work zones.
Assembled signs and cones to direct traffic through construction sites.
Conducted routine maintenance checks on traffic control devices to manage wear and tear.
Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Contributed to team development through cross-training initiatives, increasing overall knowledge and skillsets among fellow Traffic Controllers.
Travel Insurance Officer
Covermore
02.2022 - 03.2023
Critical thinking
Problem solving & analytical abilities
Computer skills
Decision-making
Assistant Nurse
Whiddion Group
09.2020 - 01.2022
Showering and Toileting residents
Helping dress residents
Providing ambulatory and mobility assistance
Assisting with personal hygiene and grooming.
Assisting physical therapy exercises.
Planning and preparing meals and meal schedules.
Providing companionship to the residents.
Reporting any suspicious or unusual situations.
Baby Sitter
Private
02.2019 - 08.2021
Exceptionally skilled in bathing, dressing planning, arranging and providing meals for children
Remarkably vigilant in ensuring that the children are safe from household dangers such as uncovered outlets and choking hazards
Dynamically skilled in taking care of personal hygiene providing constant observation
Amazingly capable of keeping the children entertained by showing the willingness to play board games, video games or outdoor healthy games
Substantial capability of sitting and walking for long periods of time as well as lifting/carrying kids
Telemarketer
4 Mile
09.2018 - 05.2020
COLD CALLING PEOPLE USING A GIVEN PHONE DIRECTORY TO SELL PRODUCTS OR SOLICIT DONATIONS
ANSWERING INCOMING CALLS FROM PROSPECTIVE CUSTOMERS
USING SCRIPTS TO PROVIDE INFORMATION ABOUT PRODUCT'S FEATURES, PRICES ETC. AND PRESENT THEIR BENEFITS
COMMUNICATE ANY PROBLEMS, CONCERNS OR QUESTIONS TO SUPERVISORY STAFF
REFER CUSTOMER COMPLAINTS TO SUPERVISOR FOR QUALITY CONTROL
COMMUNICATE RESPECTFULLY AND POLITELY WITH POTENTIAL CUSTOMERS AT ALL TIMES
ASK PERTINENT QUESTIONS TO UNDERSTAND THE CUSTOMER'S REQUIREMENTS
PERSUADE THE CUSTOMER TO BUY BY DEMONSTRATING HOW MERCHANDISE OR SERVICES MEET THEIR NEEDS
RECORD THE CUSTOMER'S PERSONAL INFORMATION ACCURATELY IN A COMPUTER SYSTEM
Carer
Private/Centrelink
07.2016 - 08.2018
Assisting clients with everyday tasks around the house.
Helping clients take their medication prescribed by doctors.
Providing ambulatory and mobility assistance around the house and outside.
Assisting with personal hygiene and grooming.
Helping clients get dressed.
Assisting clients with physical therapy exercises.
Planning and preparing meals and meal schedules.
Handling the shopping needs of the clients.
Helping to clean the house.
Being supportive and friendly.
Providing companionship to the client.
Reporting any suspicious or unusual situations.
Education
No Degree - Traffic Control Ticket
Traffic Management
Lismore, NSW
09-2024
No Degree - White Card
Traffic Mangement
Lismore, NSW
07-2024
INDIVIDUAL SUPPORT -
TAFE
11.2020
PREPRATION FOR WORK -
OTEN/TAFE
01.2015
YEAR 10 -
RICHMOND RIVER HIGH SCHOOL
11.2013
Skills
Providing companionship
Substantial Capability
Hygiene
Remarkably vigilant
Patience and Flexibility
Strong Interpersonal Skills
Time Management Skills
Planning and Preparing
Working in Hard Situations
Independence and Initiative
Strong Work Ethic
Problem Solving Skills
Radio communication
Maintenance of traffic supervisor
Emergency response management
Two-way radio proficiency
Problem-solving
Time management
Team collaboration
Activities
Volunteered at St Vinnies, 1 Year and 3 Months, 2014
Volunteered at Homeless Shelter, 1 Year, 2012 - 2013
Volunteered at Soup Kitchen, 3 Years, 2011 - 2013
Volunteered at Casino West Public School Canteen, 2 Years, 2018 - 2020