Nikita Nicholls
Nollamara,WA
Summary
Experienced in the retail and hospitality industry, friendly and adaptable worker with a diverse skill set. Strong ability to work independently, excels in effectively communicating and organizing tasks. Motivated by personal drive and determination to achieve success, committed to meeting and exceeding goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Console Operator
Sanzone Retail
05.2014 - 09.2019
- Open and close the service station according to established procedures
- Monitor driveway and shop to ensure that all purchases of fuel or other items are paid for
- Maintain cleanliness of shop area
- Read pump meters and record results
- Operated cash register and took payment
- Receiving and unloading deliveries
Barista/ Waitress
DOME (MULLALOO)
01.2016 - 03.2019
- Restocked display cases with attractive arrangements to promote speciality food items like bagels and muffins
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils and seating areas daily
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Maintained supply levels in counter and customer areas to meet typical demands
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Completed opening and closing procedures of till and service area
Kitchen Hand
JOONDALUP RESORT
01.2013 - 12.2013
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
- Used downtime's to prepare ingredients and restock supplies for expected busy periods
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Cleaned and sanitised all work surfaces between preparation of various foods, avoiding cross contamination while maintaining food safety guidelines
Farm Labourer
FINI OLIVES
08.2012 - 01.2013
- Harvested olives by grasping, twisting, pulling, shaking trees to separate crop from tree
- Prepared area for harvesting with positioning of supplies including ladders and buckets
- Picked and arranged olives following specified instructions
- Selected olives to be harvested by studying size, shape, and colour
- Moved boxes and organised aisles to open up floor space and enable forklift operators to move freely through warehouse
- General labouring
Cleaner
- Vacuuming and mopping floors
- Tidying rooms, emptying wastepaper bins and removing refuse and recyclable material
- Cleaning and disinfecting common areas
- Cleaning windows and other glass surfaces
Console Operator/Barista
Chevron
05.2020 - Current
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency & managed opening and closing shift kitchen tasks
- Prepared ingredients for menu items
- Operating cooking equipment such as grills, microwaves and deep-fat fryers, taking orders and serving food and beverage orders, and receiving payment from customers
- Prepare and serve a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages
- Followed proper handling and sanitation procedures to ensure food safety for customers
- Cleaned and sanitised all work surfaces between preparation of various foods, avoiding cross contamination while maintaining food safety guidelines
Receptionist
Milne Supply/Persolkelly
06.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
NCEA Level2 -
Coromandel Area School
Coromandel NZSkills
- Facility management
- Fuel sales
- Operating cash register
- Payment processing
- Cleaning procedures
- Safety awareness
- Customer relationship building
- Strong team player
- Food safety measures
- Work station cleaning
- Sweeping and mopping
- Preparation techniques
- Problem-solving
- Customer-focused
- Coffee machinery
- Point of sale knowledge
- Friendly and outgoing
Certification
- Course - Apply Workplace Health & Safety Concepts2019
- Certificate III — Retail2018
- Barista Course2017
Timeline
Receptionist
Milne Supply/Persolkelly
06.2024 - 07.2024
Console Operator/Barista
Chevron
05.2020 - Current
Barista/ Waitress
DOME (MULLALOO)
01.2016 - 03.2019
Console Operator
Sanzone Retail
05.2014 - 09.2019
Kitchen Hand
JOONDALUP RESORT
01.2013 - 12.2013
Farm Labourer
FINI OLIVES
08.2012 - 01.2013
Cleaner
NCEA Level2 -
Coromandel Area School
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