Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Nikita Romanenko

Baulkham Hills,Australia

Summary

Tireless IT Technician committed to supporting customer satisfaction with response times, resolution acceptance and communication. Amiable provider of invaluable services needed to keep businesses up and running. Versed in replacing and repairing damaged hardware and upgrading and installing anti-virus software.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Academic Tutor

Air learners
Sydney
01.2024 - Current
  • Assisted students in developing academic skills such as time management and organization of materials.
  • Provided guidance to students on how to approach problem solving strategies.
  • Developed lesson plans, activities, and assignments to help reinforce concepts taught in class.
  • Encouraged critical thinking skills by guiding students in analyzing information and drawing conclusions based on their findings.
  • Maintained accurate records of student attendance and progress reports.
  • Identified areas where further instruction or resources were needed to improve student comprehension levels.
  • Utilized various teaching methods including lectures, demonstrations, role-playing scenarios, games., to engage learners effectively.
  • Provided personalized feedback on student work that was both constructive and encouraging.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.

Gaming Attendant

Baulkham Hills Sport Club
Baulkham Hills
11.2022 - 12.2023
  • Ran daily financial operation reports, tallied receipts and recorded details of sales.
  • Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
  • Provided customer service support via phone or email when needed.
  • Updated pricing information for products regularly according to industry standards.
  • Handled customer complaints professionally while providing solutions in a timely manner.
  • Communicated effectively with co-workers regarding upcoming events, promotions, and other store activities.
  • Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
  • Handled customer requests and complaints quickly to improve overall service.

Food and Beverage Attendant

Guzman Y Gomez
06.2022 - 11.2022
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Greeted guests with friendliness and professionalism.
  • Resolved guest complaints to maintain complete customer satisfaction.

Food and Beverage Attendant

Mad Mex
02.2022 - 06.2022
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Greeted guests with friendliness and professionalism.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Certificate IV in Information Technology -

TAFE NSW
05-2024

High School Diploma -

TAFE NSW
11-2023

Bachelor of Science - Physics

Sevastopol State University
Sevastopol,Crimea

Skills

  • Problem Solving
  • Helpdesk operations
  • Task Prioritization
  • Information Security
  • Application support
  • Operating systems
  • System Administration
  • Web development
  • Virtualization Technologies
  • Hardware Installation
  • Incident Management
  • Software configuration
  • Network Security
  • Storage Management
  • Document Management

Languages

  • Russian (fluent)
  • German (fluent)
  • English (proficient)
  • Chinese Mandarin (Pre-intermediate)

Affiliations

  • Math
  • Chess
  • Mixed Martial Arts

Languages

English
Full Professional
Russian
Native/ Bilingual
German
Professional
Chinese
Elementary

Accomplishments

  • Third Place in the National Chemistry Competition
  • First place in the History Competition among young scientists
  • Third place in the National Math Competition

Certification

  • Working With Children Check
  • Driving License
  • Full stack web development (Udemy)

References

References available upon request.

Timeline

Academic Tutor

Air learners
01.2024 - Current

Gaming Attendant

Baulkham Hills Sport Club
11.2022 - 12.2023

Food and Beverage Attendant

Guzman Y Gomez
06.2022 - 11.2022

Food and Beverage Attendant

Mad Mex
02.2022 - 06.2022

Certificate IV in Information Technology -

TAFE NSW

High School Diploma -

TAFE NSW

Bachelor of Science - Physics

Sevastopol State University

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Nikita Romanenko