Nikitha Samudrala
Clayton,VIC
Summary
Dedicated front counter staff member with strong cash handling and effective communication skills. Proven ability to resolve customer inquiries and enhance satisfaction while meeting sales targets.
Overview
1
1
year of professional experience
Work History
Front Counter Staff Member
Swagath grand
Glen waverley, VIC
03.2025 - Current
- Provided attentive service to guests, ensuring a welcoming dining experience.
- Assisted in maintaining cleanliness and organization of dining area and tables.
- Processed payments efficiently while handling cash and credit transactions.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Trained new team members on service protocols and restaurant standards.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Followed up on guest requests in a timely manner.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Front Counter Staff Member
Mandis and more
Altona, VIC
06.2025 - 10.2025
- Greeted customers warmly and provided product information.
- Assisted customers with inquiries and resolved issues promptly.
- Performed opening and closing duties such as setting up registers with necessary supplies and balancing the daily transactions.
- Operated computer systems for entering customer orders accurately into the POS system.
Education
Master Of Science (MS) - Data Science
Deakin University
Melbourne, Victoria, VIC08-2027
Skills
- Problem solving
- Technical communication
- Cash handling
- Meeting sales targets
- Effective communication
- Customer focused
- Food service standards
- Adaptability and flexibility
Languages
English
Native/ Bilingual
Availability
- Available except on Thursday and Sunday
References
- Vijaya, Mandis and more Manager-0449285075
- Harish, Swagath grand Manager-0450622722
Declaration
- I hereby declare that the information and facts stated here are true and correct.
Place
Clayton,VIC,3168
Timeline
Front Counter Staff Member
Mandis and more
06.2025 - 10.2025
Front Counter Staff Member
Swagath grand
03.2025 - Current
Master Of Science (MS) - Data Science
Deakin University