Nikki Augerinos
Mount Waverley,VIC
Summary
Hello I'm Nikki and i am best trained in Retail and Hospitality work. I have a proven ability to work collaboratively within a team and adapt to dynamic retail environments. Known for reliability and strong work ethic. I am passionate about reading and everything that comes along with it and would love to expand my knowledge in a larger and more supportive retail environments.
Overview
8
8
years of professional experience
Work History
Retail Worker
Dymocks Chadstone
03.2018 - 01.2025
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Help write review cards for different novels
- Avid reader able to suggest recommendations to customers.
- Assisted with Author signings
Hospitality Worker
Angies Fish & Chips
08.2017 - Current
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Trained new staff members on proper customer service and hospitality policies.
Cafe Worker
The Barkery
10.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Produced food and drink products adhering to company quality and quantity standards.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Real Estate - Real Estate
Entry Education
South Melbourne, VIC09-2024
Skills
- Customer service
- Punctual and reliable
- Cash handling proficiency
- Order processing
- Product knowledge
- Food service standards
- POS systems
Languages
Greek
Full Professional
Timeline
Cafe Worker
The Barkery
10.2022 - Current
Retail Worker
Dymocks Chadstone
03.2018 - 01.2025
Hospitality Worker
Angies Fish & Chips
08.2017 - Current
Real Estate - Real Estate
Entry Education
AVAILABILITIES:
-Monday: From Midday
-Tuesday & Wednesday: All Day
-Thursday & Friday: N/A
-Saturday & Sunday: Opening till 3pm
*can be more available
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