Nikki Clarke
Coombabah, Gold Coast,QLD
Summary
As a dedicated residential care worker with Southern Cross Support Services, i engage in daily operations and ensure the delivery of expected care and support to the young people being supported. Through effective communication, leadership and collaboration given the chance i would create a safe, nurturing space where the young people can thrive and a team would be supported.
I am a hardworking committed residential care worker, that is highly motivated with a desire to take on new challenges. I have a strong work ethic, adaptability and exceptional interpersonal skills. I am able to work effectively unsupervised and pick up new skills quickly. I am skilled in working under pressure and adapting to new situations and challenges with in the residential care environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Residential Care Worker
Southern Cross Support Services
Gold Coast, QLD
02.2023 - Current
- Provided emotional and physical support to Young people.
- Assist in the development of daily living skills for individuals with special needs.
- Develop individual care plans to meet the needs of each young person.
- Supervised activities such as cooking meals, recreational activities, and outings for assigned young people.
- Managed medication administration according to protocol.
- Responded promptly to emergency situations involving Young people.
- Ensured that all safety protocols were followed at all times when caring for a young person.
- Encouraged social interaction among residents through organized activities and events.
- Participated in team meetings to discuss the young persons concerns and updates on treatment plans.
- Helped maintain a clean environment by performing routine housekeeping duties.
- Promoted independence by helping the young person complete tasks on their own.
- Communicated with the young person to determine feelings, need for assistance or social and emotional support.
Volunteer
The Chill Out Zone
Surfers Paradise, Gold Coast, QLD
12.2022 - 12.2022
- Provided support to the youth of the Schoolies community of 2022
- Helped coordinate transportation arrangements for young people who needed assistance.
- Collaborated with other volunteers to create a positive work environment.
- Responded to emergency situations in the streets of surfers Paradise.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
Education
Certificate IV in Youth Work - Youth Worker
Tafe Queensland
Gold Coast, QLD02-2023
Certificate III in Education Support - Teacher Aide Education
Tafe Queensland
Gold Coast, QLD10-2020
Certificate III in Hairdressing - Hairdressing
Canberra Institute Of Technology
Canberra, ACT05-2007
High School Diploma -
Queanbeyan High School
Queanbeyan, NSW09-2003
Skills
- Provide daily care and support to young people, including assistance with personal hygiene, meal preparation, and recreational activities
- Offer emotional support and guidance to help young people cope with past traumas, behavioral issues, and or challenges they may face
- Implement behaviour management techniques to address challenging behaviour and promote positive social interactions
- Support the educational and developmental needs of young people by assisting with educational activities, and encouraging skill-building opportunities
- Advocate for the rights and best interests of the young person in care, ensuring they receive the best care
- Collaborate with other professionals, such as Case Managers, stake holders to crate comprehensive care plans and ensure continuity of support and growth
- Maintain accurate records of interactions, progress or any incidents,ensuring compliance with legal and organizational requirements
- Handle crisis situations calmly and effectively, following safety plans and protocol
- Facilitate communication and involvement between young people and approved family members where appropriate, to support reunification or maintain connections
- Relevant experience working with young people in residential care setting
- Knowledge of child development,Trauma- informed care principals
- Flexibility,resilience, and the ability to adapt to changing situations and individual needs
- Patience,empathy and a non-judgemental attitude towards young people and their experiences
Affiliations
- I love to explore new surroundings.
- Boating and jet skiing are a must in my family.
- Me and my family are apart of a dirt bike motorcycle club.
Accomplishments
- I was nominated by my Case Manager Erika for Southern Cross Support Services, Employee of the month for December 2023.
Certification
- Blue Card working with children
- NDIS worker screening
- Child safety and personal history screening check (LCS2)
- Certificate IV in Youth Work
- Open drivers license
- completed Hope and Healing modules
- First Aid and CPR Certificates
- Smart phone with internet access
- Flexible availability.
References
References available upon request.
Timeline
Residential Care Worker
Southern Cross Support Services
02.2023 - Current
Volunteer
The Chill Out Zone
12.2022 - 12.2022
Certificate IV in Youth Work - Youth Worker
Tafe Queensland
Certificate III in Education Support - Teacher Aide Education
Tafe Queensland
Certificate III in Hairdressing - Hairdressing
Canberra Institute Of Technology
High School Diploma -
Queanbeyan High School
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