Nikki Coleman

POS, filling, checking emails, ordering, costing, specials

• Customer service: Assisting customers with inquiries, purchases, and providing product information.
• Sales: Processing transactions, upselling, and promoting special offers.
• Merchandising: Stocking shelves, arranging displays, and maintaining store presentation.
• Inventory management: Monitoring stock levels, conducting regular counts, and restocking merchandise.
• Cleaning and maintenance: Keeping the store tidy, organizing shelves, and ensuring a clean environment.
• Teamwork: Collaborating with colleagues to achieve store goals and foster a positive work environment.
• Problem-solving: Handling customer complaints, resolving issues with transactions, and addressing any store-related challenges.
• Cash handling: Operating cash registers, processing payments, and balancing cash drawers at the end of shifts.
• Product knowledge: Staying informed about new arrivals, product features, and promotions to better assist customers.
• Adherence to policies: Following company procedures regarding customer service, safety protocols, and store operations.

• Facilitated traffic control, directing vehicle and pedestrian traffic responsible to promote public safety and minimise disruptions.
• Utilise signs, stop slow bats, devices and other equipment to communicate signals to commuters and pedestrians.
• Coordinate road and lane closures as required by maintenance services and traffic requirements.
• Communicate with other traffic control staff, response teams and construction teams through various communication channels.
• Assessed work sites, ensuring signage and work is prepared correctly, monitoring traffic behaviour and promoting proper public safety.

• Greeted and assisted guests of the facility, providing a positive customer experience through excellent service.
• Prepared alcoholic drinks for customers, drawing beer from taps and bottles, mixing cocktails and promoting safe service of beverages.
• Facilitated the refill of drinks and cigarette dispensers, ensuring resources are readily available for customer purchase.
• Prepared coffee according to customer specifications, utilising various recipes and ingredients to deliver high-quality beverages.
• Sanitised dining areas and arranged bottles and glasses on shelves, promoting health and safety standards and visual appeal for the business.
• Processed payments for orders, operating the tab, cash registers, keno and gaming machine terminals.
• Provided assistance to staff regarding stock control, working on stocks and ensuring ingredients are sufficient to prepare orders.