Nikki Felton
Tweed Heads,NSW
Summary
Dynamic Assistant in Nursing with a proven track record at Southern Cross Care, adept in delivering high-quality patient care and leading teams with empathy and excellent leadership skills. Specialized in efficient medication administration and fostering positive patient relationships, demonstrating superior time management and communication abilities. Skilled in both clinical and retail environments, showcasing versatility and a commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
Southern Cross Care
12.2019 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Medication administration
- Manual handling, transfers with sling hoist, stand aid and sara steady.
- Incontinence, stoma and catheter care
- Upheld infection control and prevention policies across different patient-facing areas.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted registered nurses with wound care procedures ensuring proper healing processes took place.
- Dementia care
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Retail Assistant
Harris Scarfe
10.2016 - 12.2019
- Customer service
- Used POS system to process sales, cash handling, returns, online orders, and gift card activations.
- Visual merchandising.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Shift supervisor.
- Opening and closing store.
- Assisted in training new employees.
Education
Bachelor of Nursing -
Southern Cross University
Gold Coast, QLD11.2024
Certificate III - In Individual Support
Kingscliff TAFE
Kingscliff, NSW11.2019
High School Certificate -
Tweed River High School
Tweed Heads, NSW11.2011
Skills
- Excellent leadership skills
- Punctual
- Able to work in a fast paced environment
- Excellent time management skills
- Excellent communication skill, both written and verbal
Certification
Current CPR
References
Bernardete Curral
Nurse in charge, Southern Cross Care
Registered Nurse
0451808110
bernardetecurral@gmail.com
Dwight Baylon
Nurse in charge, Southern Cross Care
Registered Nurse
0410624147
dbaylon@sccliving.org.au
Timeline
Assistant in Nursing
Southern Cross Care
12.2019 - Current
Retail Assistant
Harris Scarfe
10.2016 - 12.2019
Bachelor of Nursing -
Southern Cross University
Certificate III - In Individual Support
Kingscliff TAFE
High School Certificate -
Tweed River High School
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