Summary
Overview
Work History
Education
Skills
Computer Packages
References
Hobbies and Interests
Timeline
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Nikki Fox

Nikki Fox

Sales Consultant
Maroochydore,QLD

Summary

Enthusiastic and energetic team player with over 15 years experience in customer service roles and bring top-notch skills in oral and written communication.

Seek to enhance customer experiences by employing service-oriented behaviours, understanding customer desires and providing customised solutions to build loyalty.

Solid team player with an outgoing, positive demeanour and proven skills in establishing rapport with clients.

Highly motivated to maintain customer satisfaction and contribute to company success.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Residential Sales Consultant

Harcourts Napier
06.2022 - 03.2024

Residential Sales Consultant

Ray White Hawke's Bay
08.2020 - 06.2022

Residential Sales Consultant

Cox Partners Estate Agents
01.2017 - 08.2020

National Livestock Administrator

StockCo Ltd
02.2012 - 01.2017
  • Provide administration and market support service for the New Zealand Sales team
  • Preparation and payment of daily Store stock transactions
  • Bank Reconciliation and daily cash flow forecasts
  • Export payment files through to internal banking systems
  • Prepare monthly reports to support shareholder requirements.
  • Co-ordinate newspaper advertising and maintain RuralCo website
  • Manage the grazing business
  • Reconciliation and payment of creditors
  • Co-ordinate (Dairy) Forward Sale and Purchase Agreements and Lease Agreements.
  • Reconcile monthly Shareholder commission payments and pay out Shareholders
  • Design and order stationery/uniforms as required for RuralCo business practices and new employees.


New Zealand Sales Support Co-Ordinator

Craggy Range New Zealand Ltd
11.2009 - 02.2012
  • Provide full customer and market support service for the New Zealand Sales team
  • Receipt and processing of sales orders for New Zealand, Australia and South Pacific customers
  • Complete necessary export documentation
  • Communication and liaison with Wine Warehousing and freight company on all purchase orders and delivery matters
  • Maintain all necessary customer and order information
  • Process new customer account applications
  • Check customer rebate and bonus expense claims
  • Monthly reconciliation of key customer accounts and stock
  • Sales and stock reporting
  • Processing customer credits/replacement stock for damaged items and subsequent lodging of claim to freight company
  • Processing and monthly reconciliation of internal creditor invoices
  • Production of regular aged debtors reports for management and subsequent follow up on overdue debtors
  • Monitor client spending limits and ensure credit control processes are followed accordingly
  • Reconciliation of all customer accounts
  • Assist with any promotional samples and materials

Administration Assistant/Receptionist

Craggy Range New Zealand Limited
01.2008 - 11.2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.

Casual Cellar Door Sales Person

Craggy Range Vineyards Limited
12.2002 - 03.2005


  • Responsible for prompt and courteous service to customers
  • Actively promote the sale of the Company's wine products
  • Maintained high standard in presentation, cleanliness and neatness of cellar door and surrounds
  • Maintained stock levels and participated in stock takes



Education

Real Estate - Real Estate

Open Polytechnic
New Zealand
01.2017

Bachelor of Viticulture -

EIT Hawke's Bay
Hawke's Bay, New Zealand
01.2005

Skills

  • Computer literacy to a high standard
  • Proven time management & organisational skills
  • High attention to detail
  • Excellent written and oral communication skills
  • Works well under pressure
  • Able to prioritise workload to ensure targets are met
  • Ability to work well in a team environment
  • Self starter that is able to work unsupervised
  • A true multi-tasker
  • Goal-oriented mindset

Computer Packages

  • REX (Real Estate Software)
  • VaultRE (Real Estate Software)
  • Canva (Online Graphic Design Software)
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Medtech 32
  • IMS Payroll
  • MYOB Exonet 6000
  • Xero

References

  • Elanor McDonald, Managing Director, Ray White Hawke's Bay Ltd, Napier, Hawke’s Bay, New Zealand

     email: emacdonald@raywhite.com, phone: +64 21 749 477

  • Sam McDonald, Sales Manager/Company Director, Ray White Hawke's Bay Ltd, Napier, Hawke’s Bay, New Zealand

     email: sam.macdonald@raywhite.com, phone +64 21 950 320

  • Jackie Forsyth, Sales Manager, Harcourts, Napier, Hawke’s Bay, New Zealand

     email: jackie.forsyth@harcourtshb.co.nz, phone +64 27 363 3959

Hobbies and Interests

  • Triathlon’s – all distances up to and including Ironman having completed four half Ironman and three full Ironman events in the last two years.
  • Squash to B grade level and have represented my province at National Tournaments four times
  • Social Tennis
  • Shopping – mainly for active wear!

Timeline

Residential Sales Consultant

Harcourts Napier
06.2022 - 03.2024

Residential Sales Consultant

Ray White Hawke's Bay
08.2020 - 06.2022

Residential Sales Consultant

Cox Partners Estate Agents
01.2017 - 08.2020

National Livestock Administrator

StockCo Ltd
02.2012 - 01.2017

New Zealand Sales Support Co-Ordinator

Craggy Range New Zealand Ltd
11.2009 - 02.2012

Administration Assistant/Receptionist

Craggy Range New Zealand Limited
01.2008 - 11.2009

Casual Cellar Door Sales Person

Craggy Range Vineyards Limited
12.2002 - 03.2005

Real Estate - Real Estate

Open Polytechnic

Bachelor of Viticulture -

EIT Hawke's Bay
Nikki FoxSales Consultant