Summary
Overview
Work History
Education
Skills
Candidateid
References
Educationandtraining
Timeline
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Nikki Ilbury

Broadford,Australia

Summary

Experienced in collaborative team environments and working independently, with the ability to seamlessly adapt to any work setting. Receptive to guidance and feedback, enabling effective task execution with precision. Adept at fostering positive relationships with individuals of diverse age groups. Eager to expand skill set through additional training opportunities, demonstrating commitment to personal growth.

Overview

3
3
years of professional experience

Work History

Shift Manager

Mcdonals
07.2024 - 11.2024
  • As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts
  • Supervise employees to ensure adherence to restaurant operations and procedures
  • Comply with restaurant safety and security standards for a safe working environment
  • Responsible for maintaining food safety to the highest standard
  • Review and monitor guest counts and sales projections to align with shift targets and restaurant goals
  • Actively seek customer feedback for an exceptional customer experience and repeat business
  • Work within a team to deliver the best quality and experience for our customers

Crew Trainer

Mcdonals
05.2024 - 07.2024
  • Crew Trainer is the next step up from Crew Member
  • Responsible for training our Crew Members for their day-to-day work serving customers, preparing food, keeping our restaurants and kitchens clean and tidy and working well as part of a team
  • They support Crew Members skills and offer them extra help with any tasks they may have problems with

Crew Member

McDonalds
07.2021 - 05.2024
  • Provide exceptional customer service
  • Maintain a clean work environment
  • Prepare hot, fresh delicious food
  • Work within a team to deliver the best quality, fastest experience for our customers
  • Comply with restaurant safety and security standards for a safe working environment
  • Serving and assisting our customers

Education

High School Diploma -

Seymour College
11-2023

Skills

  • Teamwork
  • Independence
  • Adaptability
  • Interpersonal Skills
  • Willingness to Learn
  • Food and Beverage Service
  • Customer Service
  • Stocking and Replenishment
  • Payment Processing
  • Coffee and Tea Service
  • Cash Handling
  • Cleaning and Sanitizing
  • Employee Training
  • Workplace Safety

Candidateid

5229168

References

  • Andy King, Ex Manager, Seymour McDonald's, 0412 979 195, kingfamily_Andrew@outlook.com
  • Chris Hernandez, Crew member, Seymour McDonald’s, 0407 873 965

Educationandtraining

Fire Training, 05/30/24

First Aid, 06/13/24

Leadership Transitions, 07/23/24

Timeline

Shift Manager

Mcdonals
07.2024 - 11.2024

Crew Trainer

Mcdonals
05.2024 - 07.2024

Crew Member

McDonalds
07.2021 - 05.2024

High School Diploma -

Seymour College

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Nikki Ilbury