Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Kramer

Brisbane ,QLD

Summary

Results-oriented and highly motivated professional with experience in multiple fields. Proven track record of exceeding expectations and delivering high-quality results in fast-paced environments. Possesses strong problem-solving abilities and a collaborative mindset, adept at working cross-functionally to achieve objectives. Excellent communication skills with a keen eye for detail and a commitment to continuous learning and professional development.

Overview

10
10
years of professional experience

Work History

Assistant Manager / Hub Manager

Function Well
06.2022 - Current
  • Managing a team of 20+ employees
  • Oversee day-to-day operations, assign weekly performance goals and ensure their completion
  • Recruit, onboard, and train employees to achieve objectives for sales, and profitability
  • Maintain project timelines to ensure tasks are accomplished effectively
  • Delegate responsibilities to employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Facility & Maintenance Management

Wellness Consultant

Function Well
06.2022 - 08.2022
  • Present available services to current or prospective members
  • Conduct tours of the facility while building rapport with prospects
  • Execute sales process of lead generation, follow up, and close
  • Participate in special events to promote the hub
  • Manage the front desk by greeting members, answering the phone, and booking members into classes
  • Set and hit specific KPIs
  • Foster corporate relationships

Community Team Member

Function Well
04.2022 - 06.2022
  • General admin tasks (phone calls, emails, customer service)
  • Event planning and managing in collaboration with the marketing team
  • Fostering community
  • Stocktake & data entry
  • Cleaning and maintenance management
  • Problem solving and providing solutions for feedback and complaints etc

Club Manager

Snap Fitness
01.2020 - 04.2022

Personal Trainer

Snap Fitness
08.2017 - 04.2022

Assistant Club Manager

Snap Fitness
01.2018 - 12.2019

Night Shift Filler

Woolworths
02.2017 - 10.2017

Administrator

Hadwen's Prestige Collision Repairs
09.2015 - 01.2017

Crew Member

Hungry Jack's
06.2014 - 06.2015

Education

Certificate III - Fitness

Australian Institute of Fitness
Brisbane, QLD
03.2017

Certificate IV - Fitness

Australian Institute of Fitness
Brisbane, QLD
03.2017

Certificate II - Business

Australian Institute of Fitness
Brisbane, QLD
03.2017

High School Diploma -

Mount Alvernia College
Kedron, QLD
12.2014

Skills

  • Attention to detail
  • Strong work ethic
  • Ability to work independently and within a team
  • Good communication skills
  • Leadership skills
  • Analytical and quantitative skills

Timeline

Assistant Manager / Hub Manager

Function Well
06.2022 - Current

Wellness Consultant

Function Well
06.2022 - 08.2022

Community Team Member

Function Well
04.2022 - 06.2022

Club Manager

Snap Fitness
01.2020 - 04.2022

Assistant Club Manager

Snap Fitness
01.2018 - 12.2019

Personal Trainer

Snap Fitness
08.2017 - 04.2022

Night Shift Filler

Woolworths
02.2017 - 10.2017

Administrator

Hadwen's Prestige Collision Repairs
09.2015 - 01.2017

Crew Member

Hungry Jack's
06.2014 - 06.2015

Certificate III - Fitness

Australian Institute of Fitness

Certificate IV - Fitness

Australian Institute of Fitness

Certificate II - Business

Australian Institute of Fitness

High School Diploma -

Mount Alvernia College

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Nikki Kramer