Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nikki Lukies

Nicholson,VIC

Summary

Dynamic Store Manager with proven expertise in strategic planning, team building, and compliance. Achieved significant growth through effective market analysis and policy development, enhancing organizational effectiveness and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director/Store Manager

Benchelos Indoor Playcentre
Bairnsdale, VIC
09.2020 - Current
  • Developed strategic plans to enhance organizational effectiveness and drive growth.
  • Analyzed market trends to inform decision-making and resource allocation.
  • Implemented best practices for performance management across the organization.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Managed budgeting and financial planning processes for the organization.

Pharmacy Assistant

Chemist Warehouse
Bairnsdale, VIC
01.2013 - 08.2018
  • Maintained accurate inventory of medications and supplies in the pharmacy.
  • Provided excellent customer service by answering patient inquiries promptly.
  • Ensured compliance with health and safety regulations during daily operations.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Greeted customers upon arrival at the pharmacy counter.

Sandwich Artist

Subway
Bairnsdale, VIC
06.2011 - 12.2012
  • Prepared fresh sandwiches according to customer specifications and company standards.
  • Maintained cleanliness of work area and equipment to ensure food safety compliance.
  • Operated cash register, processed transactions, and handled cash accurately.
  • Collaborated with team members to manage peak service periods efficiently.
  • Stocked ingredients and supplies to ensure smooth operations during shifts.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.

Education

High School Diploma -

Sale College
Sale, VIC
11-2008

Skills

  • Mentoring staff
  • Team building
  • Problem solving
  • Compliance auditing

Certification

  • Manual Car Licence
  • First Aid Training

References

References available upon request.

Timeline

Director/Store Manager

Benchelos Indoor Playcentre
09.2020 - Current

Pharmacy Assistant

Chemist Warehouse
01.2013 - 08.2018

Sandwich Artist

Subway
06.2011 - 12.2012

High School Diploma -

Sale College

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Nikki Lukies