Paul Richardson
Yandaran,QLD
Summary
Versatile and dynamic professional with a strong background as an Upholsterer and Fast Food Team Leader at Pappardelle's. Excelled in team motivation and pattern cutting expertise, significantly enhancing product quality and customer satisfaction. Proven leadership in staff training and development, alongside a commitment to safety practices and attention to detail, drove operational excellence and client trust.
Overview
44
44
years of professional experience
Work History
Upholsterer
Self Employed
01.1981 - Current
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Implemented quality control measures to ensure all finished products met or exceeded client expectations.
- Measured, cut and sewed materials to fit specifications.
Fast Food Team Leader
Pappardelle's
01.2013 - 01.2018
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Education
Certificate of Upholstery -
Prahran Tech School
Prahran, VIC01-1981
Skills
- Safety practices
- Team motivation
- Comfortable with power tools
- Complaint handling
- Strong attention to detail
- Staff training and development
- Upholstery repair proficiency
- Cash handling proficiency
- Customer Service-oriented
- Budgeting and finance
- Strong leadership
- Cleaning and sanitation
- Pattern cutting expertise
- Safe food handling
- Customer response
- Food presentation
Timeline
Fast Food Team Leader
Pappardelle's
01.2013 - 01.2018
Upholsterer
Self Employed
01.1981 - Current
Certificate of Upholstery -
Prahran Tech School
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