Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Nikki Rix

Apollo Bay

Summary

Dynamic bar and restaurant manager with a proven track record at Co Owner, enhancing customer satisfaction and driving profitability through strategic financial management and effective employee engagement. Skilled in inventory management and problem-solving, I consistently implemented targeted promotions that boosted sales revenue and optimized operations for sustained success.

Overview

15
15
years of professional experience

Work History

Co Owner/Bar and Restaurant Manager

Co Owner
11.2009 - 01.2025
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Retail Store Owner

Self Employed
08.2016 - 07.2017
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
  • Developed comprehensive marketing strategies to attract new customers and retain existing ones.

Education

High School Diploma -

Lorian Novalis
Sydney, NSW
11-1998

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Recruiting and training
  • Inventory management
  • Employee relations
  • Staffing
  • Problem-solving
  • Multitasking and organization

Accomplishments

I have been in Hospitality for 19 years and in that time it has become a passion and a big part of my life.

My first restaurant myself and co partner built from scratch and had for twelve years and sold and is still going strong.

I continued in hospitality managing and co owning anther Cafe / Restaurant with the help of dedicated employees.

Interests

I have a passion for food and wine and experiencing new restaurants the beach and Travel

Timeline

Retail Store Owner

Self Employed
08.2016 - 07.2017

Co Owner/Bar and Restaurant Manager

Co Owner
11.2009 - 01.2025

High School Diploma -

Lorian Novalis

Similar Profiles

CREATE PROFILE
Nikki Rix