Summary

Overview

Work History

Education

Skills

Accomplishments

Affiliations

Timeline

Nikki Williams

Coffs Harbour,NSW

Summary

Dynamic leader with a proven track record at Enhance Aesthetics Coffs Harbour, excelling in strategic planning and team leadership. Elevated client satisfaction and salon revenue through innovative business planning and relationship building. Skilled in staff development and performance improvement, fostering a culture of continuous growth and collaboration.

Innovative and outside the box thinker, continually pushing boundaries and committed to evolving the integrity in the beauty industry.

Overview

years of professional experience

Work History

Director / Corenotherapist

Enhance Aesthetics Coffs Harbour

Coffs Harbour NSW

05.2014 - Current

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Educate emerging corneotherapists by creating effective learning plans and delivering intuitive inclusive lessons with a wide scope of learning modalities
Drive business growth by participating in local community events, creating brand awareness for the salon while attracting potential new clients through engaging promotions and demonstrations.
Handled stocking and cleaning of both therapeutic workspaces and front office.
Establish budgets Innovate efficiencies and continually enhance productivity in a ever changing business and consumer
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Monitored and coordinated workflows to optimize resources.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Provide expert skin advice, map out skin treatment journey’s by building relationships, trust and providing excellence in customer care

Director/ Beauty Therapist

Ella Bache Noosa

Noosaville, QLD

03.2004 - 10.2013

Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Handled stocking and cleaning of both therapeutic workspaces and front office.
Monitored current trends to understand fashions and better serve customer needs.
Designed skin, body packages for individual clients.
Drove business growth by participating in local community events, creating brand awareness for the salon while attracting potential new clients through engaging promotions and demonstrations.
Kept up-to-date with industry trends through continuous professional development courses, enhancing my skills as a Head Beauty Therapist.
Established strong relationships with suppliers for access to exclusive product lines, elevating the quality of services offered at the salon.
Trained and mentored junior therapists, contributing to a positive team environment and improved staff performance.
Performed advanced facial treatments using cutting-edge technology for optimal results in skin rejuvenation and anti-aging care.
Boosted employee morale through effective communication, fostering a supportive work atmosphere conducive to productivity growth.
Maintained strict hygiene standards within the salon, ensuring a clean and safe environment for both clients and staff members.
Managed inventory control to ensure adequate stock levels of essential supplies at all times.
Developed customized treatment plans for clients with specific skin concerns, leading to better results and higher satisfaction rates.
Increased salon revenue by implementing new marketing strategies and introducing high-quality products.
Streamlined appointment scheduling processes for better time management and increased efficiency.
Collaborated with the salon manager to create seasonal promotions that attracted new clientele while retaining existing customers.

Education

Cert 4 Work Place And Assessment - Education

Ballinger Training Academy

Maroochydore

11.2007

Diploma Of Beauty Therapy - Beauty Therapist

Gold Coast Training Academy

Gold Coast, QLD

07.2001

Skills

Strategic Planning
Creativity and Innovation
Business Planning
Relationship Building
Effective leader

Process Improvements
Staff training/development
Goal Setting
Staff hiring
KPI Tracking

Accomplishments

* Ella Bache national business development award

* National beauty therapist of the year

* Number 2 retail product sales for like business in Australasia

* International award winner Skin needling for anti aging category

* Winner coffs coast business awards Marketing and Advertising

* Finalists Coffs coast business awards, Staff development and training, retailer of the year, Small business of the year