An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Wait Staff Member
Hunter & Barrel
Parramatta, NSW
08.2023 - 09.2024
Greeted guests and escorted them to tables.
Took orders accurately and communicated with kitchen staff regarding order details.
Checked in with guests throughout the meal to ensure satisfaction.
Bussed tables, cleared dishes, refilled beverages, and reset tables for subsequent diners.
Processed payments using a POS system; provided change as needed.
Maintained knowledge of current menu items, specials, and promotions.
Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Adhered to all safety protocols set forth by the restaurant management team.
Back of House Team Member
Oporto
North Sydney, NSW
11.2022 - 09.2024
Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
Stocked kitchen with necessary supplies, such as food items and cleaning products.
Ensured compliance with health and safety regulations within the kitchen environment.
Office Cleaner
BTJ Services Pty Ltd
North Sydney, NSW
09.2022 - 09.2024
Swept and mopped floors throughout the office building.
Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
Emptied trash cans into larger containers for disposal.
Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
Polished furniture and fixtures regularly.
Wait Staff Member
Butcher and the Farmer
Sydney, NSW
08.2022 - 06.2023
Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Prepared tables by setting up linens, silverware and glassware.
Took beverage orders from patrons and served drinks promptly.
Owner
Incup Snack House
Bauan, Batangas, Philippines
06.2020 - 07.2021
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Education
Diploma of Hospitality Management -
Kingsford International Institute
Surry Hills, NSW
08-2024
Certificate in Commercial Cookery -
Kingsford International Institute
Surry Hills, NSW
01-2024
Bachelor of Science - Accounting And Business Management
University of Batangas
Batangas City, Philippines
10-2015
Skills
Professional Appearance
Order Accuracy
Table Setting
Menu knowledge
Team Collaboration
Point of sale systems
Handling Complaints
Certification
Valid RSA
Food Safety Supervisor Certificate
References
References available upon request.
Timeline
Front of House Wait Staff Member
Hunter & Barrel
08.2023 - 09.2024
Back of House Team Member
Oporto
11.2022 - 09.2024
Office Cleaner
BTJ Services Pty Ltd
09.2022 - 09.2024
Wait Staff Member
Butcher and the Farmer
08.2022 - 06.2023
Owner
Incup Snack House
06.2020 - 07.2021
Valid RSA
Food Safety Supervisor Certificate
Diploma of Hospitality Management -
Kingsford International Institute
Certificate in Commercial Cookery -
Kingsford International Institute
Bachelor of Science - Accounting And Business Management
University of Batangas
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