Niklas Hutcheson
Albion,QLD
Summary
Motivated and passionate candidate with strong organisational and customer service skills eager to secure new position. Willingness to take on added responsibilities to meet team goals.
Positive, infectious personality with excellent interpersonal and relationship building skills, improving customer satisfaction and loyalty.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
Seeking and maintaining full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Buyer, Men's Clothing
City Beach Clothing Company
10.2022 - 04.2023
- Processed purchase orders and invoices in accordance with company procedures.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
- Monitored incoming orders and tracked progress to meet deadlines.
- Maintained complete documentation and records of all purchasing activities.
- Hosted database of preferred vendors to manage supplier performance.
- Collaborated with cross-functional teams to facilitate efficient and timely product delivery.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Communicated with vendors to resolve problems with timeliness and product quality.
- Reviewed historical sales trends and performed market research to define future demand and align orders with forecast.
Retail Sales Assistant
General Pants Co
04.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Utilized upselling techniques to promote additional products and increase sales.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Bar Attendant
Narooma Golf Club
09.2021 - 02.2022
- Bartending, serving, customer service
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Learned how to make wide variety of mixed drinks.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
- Processed in excess of $2000 in customer monetary transactions daily and balanced register at end of shift.
- Maintained neat, clean and professional appearance to meet business dress code policy.
Retails Sales Assistant
Narooma Surf N' Skate
08.2019 - 02.2020
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Certificate III Design Fundamentals - Fashion Design
TAFE NSW
TAFE NSW, ONLINE11.2021
Highschool Certificate -
St Peters Anglican College
Broulee, NSW12.2019
Skills
- Good communication skills and active listener
- Extensive computer skills
- Great customer service
- Good interpersonal skills
- Applied problem-solving skills
- Applied time management skills
- Experience in creative design
- Experience in design/ trend assessment
Accomplishments
- Completed TAFE NSW - Cert III Design Fundamentals
- Food Hygiene & Barista Coffee COMBO Course certification
- Responsible Service of Alcohol – RSA (Australia wide) certification
Certification
Responsible Service of Alcohol – RSA Cert (Australia wide) - 2021
Food Hygiene & Barista Coffee COMBO Course - 2021
Timeline
Assistant Buyer, Men's Clothing
City Beach Clothing Company
10.2022 - 04.2023
Retail Sales Assistant
General Pants Co
04.2022 - 08.2022
Bar Attendant
Narooma Golf Club
09.2021 - 02.2022
Retails Sales Assistant
Narooma Surf N' Skate
08.2019 - 02.2020
Certificate III Design Fundamentals - Fashion Design
TAFE NSW
Highschool Certificate -
St Peters Anglican College
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