Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikola Komidar

Ballina,NSW

Summary

Dynamic customer service professional with a proven track record at Martins Bakery, excelling in sales through exceptional product knowledge and problem-solving skills. Recognized for enhancing customer satisfaction and fostering teamwork, while maintaining attention to detail and adaptability in fast-paced environments. Committed to delivering outstanding service and support.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer Service

Martins Bakery
02.2022 - Current
  • Provided exceptional customer service with product recommendations, increasing sales revenue.
  • Provided excellent customer service by addressing inquiries promptly and knowledgeably.
  • Answered inquiries and provided superior customer service to clients.
  • Exceeded sales goals through exceptional customer service and product knowledge.
  • obtained various interpersonal skills

Retail Worker

Spotlight
02.2015 - 04.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Merchandiser in home decor
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Direct Support Worker

Southern Cross Community Healthcare
03.2011 - 08.2015
  • Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
  • Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
  • Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
  • Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.

Education

Mclean Highschool
Maclean, NSW

Skills

  • Great customer service
  • Problem solving
  • Team work
  • Dependability
  • Food preparation
  • Safe hygiene practice
  • Time management
  • Attention to detail
  • Stock management
  • Empathy & patience
  • Adaptability

Certification

Certificate II in retail

Timeline

Customer Service

Martins Bakery
02.2022 - Current

Retail Worker

Spotlight
02.2015 - 04.2020

Direct Support Worker

Southern Cross Community Healthcare
03.2011 - 08.2015

Mclean Highschool

Similar Profiles

CREATE PROFILE
Nikola Komidar