Nikolas Backlund
Sippy Downs,Queensland
Summary
I'm currently a 4th year Mechanical Engineering student looking to complete a 3 month period work experience to graduate from my Engineering degree. I'm versed in reviewing plans, writing reports and researching solutions. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs such as SolidWorks, Pythoon and ANSYS.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Thai Lotus Kitchen
03.2020 - Current
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
- Managed reservations accurately, ensuring seamless guest experiences upon arrival.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Education
Bachelor of Science - Mechanical Engineering
University of The Sunshine Coast
Sunshine Coast, QLD05.2024
Skills
- SolidWorks, ANSYS and Python Software Proficiency
- Critical Thinking
- Attention to Detail
- Sketches, Specifications, and Drawings
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Timeline
Hospitality Worker
Thai Lotus Kitchen
03.2020 - Current
Bachelor of Science - Mechanical Engineering
University of The Sunshine Coast
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