Nikolas Makris
Melbourne
Summary
Dynamic and engaging After-school Tutor with a proven track record of motivating students to achieve academic success and confidence, particularly in Math. Leveraged organizational skills and a passion for inspiring a love of learning at an independent level and while volunteering at a family business. Excelled in building rapport, instructing small groups, and providing personalized academic assistance.
Overview
7
7
years of professional experience
Work History
Lifeguard
Belgravia Leisure
11.2022 - Current
- Actively supervise 100+ patrons during peak times.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Upheld hygiene standards in pool and surrounding area.
Volunteer
Family Business
03.2018 - Current
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Supported program leaders with administrative support duties.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve the needs of the business.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Beach Bar Waiter
Tell Me Cafe
06.2024 - 10.2024
- Actively care for 150+ guests routinely throughout shifts.
- Assisted extra duties during high-volume shifts.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Anticipated guest needs and provided proactive service.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies..
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Education
Bachelor of Science - Aerospace Engineering
RMIT University
Melbourne, VIC12-2029
High School Diploma -
Catherine McCauley College
Bendigo, VIC12-2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Physical fitness
- CPR and AED training
- General maintenance
- Safety training
- Complex Problem-solving
- Equipment management
Accomplishments
- 3x WRPF national record holder
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Fully assumed control of service at Tell Me Cafe Beach Bar after a short period training.
Timeline
Beach Bar Waiter
Tell Me Cafe
06.2024 - 10.2024
Lifeguard
Belgravia Leisure
11.2022 - Current
Volunteer
Family Business
03.2018 - Current
Bachelor of Science - Aerospace Engineering
RMIT University
High School Diploma -
Catherine McCauley College
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