Nikoletta Domonkos
Budapest,Hungary
Summary
Successful human resource candidate with expertise in employee recruitment, operations and administration management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
9
9
years of professional experience
Work History
People and Culture Operational Consultant
Tabcorp
10.2023 - 09.2024
- Executing all people related processes efficiently and accurately, including promotions, transfers and salary changes to maintain HRIS systems; Oracle EBS and Oracle Fusion
- Drafting employment contracts for new employees and current employees for promotions, and letters for employees upon request including cashing out annual leave and leave in advance letters
- Providing support during the recruitment and onboarding process to the Talent Acquisition Team and candidates
- Monitoring Employee Due Diligence (EDD) using Fit2Work and EDD register
- Responding to queries from the P&C inbox by applying legislation, awards, agreements and company policies
- Delivering professional, responsive, customer focused service, advice and support to employees, managers, advisors and Business Partners
- Undertaking and leading projects for advisors and Business Partners including large scale projects, such as redundancies, and system impacting projects such as department restructures.
Senior Education Adviser / Administration Officer
Mentor Education
06.2022 - 09.2023
- A strong understanding of the RTO's courses, programs, and vocational training offerings
- The ability to provide educational and career guidance to prospective students based on their goals, interests, and qualifications
- Utilizing customer relationship management (CRM) software to track and manage interactions with prospective students
- Analysing recruitment data to evaluate the effectiveness of marketing efforts and make data-driven decisions
- Generating leads through various marketing channels such as online advertising, social media, and email campaigns
- Responding to inquiries from prospective students via phone, email, chat
- Providing information about RTO courses, admission requirements, fees, and enrolment procedures
- Conducting one-on-one consultations with prospective students to understand their educational needs and goals
- Reviewing and assessing student applications, transcripts, and other relevant documents for eligibility
- Working toward and achieving enrolment targets established by the RTO
- Assisting with the recruitment process, including job postings, screening resumes, and scheduling interviews
- Coordinating new employee orientations, including paperwork, training, and introductions to RTO policies and procedures
- Maintaining and updating employee records, including personal information, employment contracts, and qualifications
- Assisting in the implementation of workplace health and safety policies and procedures.
Student Recruitment
Keypath Education – RMIT Online
09.2020 - 06.2022
- Responding to inquiries from prospective students via phone, email, chat
- Providing information about courses, admission requirements, tuition fees, and application processes
- Conducting one-on-one consultations with prospective students to assess their educational needs and goals
- Assisting students with the application process, including document submission and application fee payments
- Continuously following up with prospective students to nurture leads, address concerns, and guide them through the enrolment process
- Delivering presentations or webinars to inform potential students about the benefits of RMIT Online programs
- Using customer relationship management (CRM) software to track and manage interactions with prospective students
- Gathering feedback from prospective students to improve the recruitment process and course offerings
- Working towards and meeting enrolment targets set by the university.
Administration & HR Specialist
LM Architects
04.2018 - 08.2020
- Supported recruitment efforts by screening resumes, coordinating interviews, and assisting with candidate communication
- Facilitated the onboarding process for new hires, ensuring completion of paperwork and smooth integration
- Managed job postings across various platforms and maintained recruitment databases
- Assisted in administering employee benefits and handling routine HR inquiries
- Drafted and managed correspondence related to recruitment and HR matters
- Organized and maintained employee records, both physical and digital, ensuring compliance and accuracy
- Scheduled recruitment meetings, interviews, and coordinated team calendars
- Contributed to data entry and updates for HR systems, including employee tracking and benefits administration.
Future Student Adviser
Monash Connect - Monash University
08.2016 - 03.2018
- Taking high volume of student enquiries
- Assisting future student with detailed information on Bachelor to PhD level degrees
- Assisting with unit selection and explaining unit details
- Recording enquiries in Salesforce via phone, email and online chat
- Providing information about admission requirements, program offerings, and application procedures
- Assisting students with the university application process, including document submission, fee payments, and deadlines
- Conducting one-on-one advising sessions, group information sessions, and interviews with prospective students
- Providing information about scholarship opportunities and assisting students with scholarship applications
- Continuously following up with prospective students to ensure they have the necessary information and support throughout the admission process
- Staying updated on university policies, admission criteria, and trends in higher education
- Collaborating with academic departments and university administration to address specific program-related inquiries.
Receptionist/Administration Assistant
Bourke’s & Associates Lawyers Legal Practice
01.2016 - 01.2016
- Reception and client hospitality
- Organising monthly office functions
- Assisting with all accounts functions
- Mail duties
- Ordering Stationery
- Managing the closure of files and off-site archives
- Data entry and typing of legal documents, precedents and training manuals
- Printing, binding, photocopying and scanning legal documents
- Answering calls and assisting clients with queries
- Posting and couriering documentation
- Keeping all office areas tidy
- Liaising with Clients and Staff by email and telephone
- All administration tasks as directed by Solicitors, Accounts, Law Students and other staff.
Education
Bachelor of Science - Psychology
Swinburne University
Melbourne, VIC01.2022
High School Diploma -
Sandringham Secondary College
Melbourne, VIC01.2014
High School Diploma -
Kozgazdasagi Politechnicum (POLI)
Budapest01.2012
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Applicant interviewing
- Client Relations
- Candidate Sourcing
- Talent Acquisition
- Human Resources Support
- Pre-Employment Screening
- Employee Orientation
- Analytical and Critical Thinking
Languages
Hungarian
Native or Bilingual
English
Native or Bilingual
Timeline
People and Culture Operational Consultant
Tabcorp
10.2023 - 09.2024
Senior Education Adviser / Administration Officer
Mentor Education
06.2022 - 09.2023
Student Recruitment
Keypath Education – RMIT Online
09.2020 - 06.2022
Administration & HR Specialist
LM Architects
04.2018 - 08.2020
Future Student Adviser
Monash Connect - Monash University
08.2016 - 03.2018
Receptionist/Administration Assistant
Bourke’s & Associates Lawyers Legal Practice
01.2016 - 01.2016
Bachelor of Science - Psychology
Swinburne University
High School Diploma -
Sandringham Secondary College
High School Diploma -
Kozgazdasagi Politechnicum (POLI)
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