Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

NIKULKUMAR PATEL

Ingle Farm

Summary

Experienced and high-performing QSR leader with a strong track record in multi-site support, team coaching, and operational excellence. Seeking to step into an Area Manager role where I can continue to inspire store teams, drive commercial performance, and deliver outstanding guest experiences. Proven ability to lead with clarity and energy, adapt quickly in fast-paced environments, and uphold high standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Subway
12.2024 - Current
  • Lead daily store operations, coaching team members to consistently meet performance, guest experience, and compliance targets.
  • Acted as Area Manager for Cindy Jackson’s region (1 week) and Adele Kirtland’s region (2 weeks), overseeing up to [insert number if known] stores during their leave.
  • Conducted store visits, identified operational gaps, and implemented short-term improvement plans tailored to each store’s needs.
  • Provided direct support and mentoring to Store Managers and Team Leaders, promoting engagement, high standards, and service consistency.
  • Analysed sales, labour, and compliance data to support store-level performance improvements across the area.
  • Reported regularly to senior leadership, communicating key outcomes, staff development needs, and progress on KPIs.
  • Ensured each store maintained alignment with brand expectations, creating a cohesive and guest-centric environment across all locations.

Mechanical Engineer

Aussie Dinkum Engineering
12.2021 - 10.2023
  • - Led various projects across a wide range of sectors.
  • - Provided technical drawings and analysis for feasibility and compliance.
  • - Implemented improvements to enhance operational efficiency.

Supervisor

ISS Facility Services, CSL Behring
02.2018 - 11.2021
  • - Trained staff in health and safety procedures.
  • - Managed and allocated tasks to a team of 55 employees.

Education

Master of Business Administration - General

Kaplan Business School
06.2019

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University
05.2016

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Operations management
  • Team building
  • Financial operations management

Certification

  • Monash Professional Pathways, Melbourne | JUN 2020 – Current Professional Year Engineering
  • Khodiyar CAD Centre Pty Ltd., India | OCT 2018 – NOV 2018 SolidWorks (Certificate course)

LANGUAGES

English
Hindi (Native)
Gujarati (Native)

Timeline

Store Manager

Subway
12.2024 - Current

Mechanical Engineer

Aussie Dinkum Engineering
12.2021 - 10.2023

Supervisor

ISS Facility Services, CSL Behring
02.2018 - 11.2021

Bachelor of Engineering - Mechanical Engineering

Gujarat Technological University

Master of Business Administration - General

Kaplan Business School

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