Nikyiah Chapman
Tamworth,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Burger Urge
11.2023 - Current
- Oversee daily operations of the workplace, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Handle customer complaints, resolved issues, to meet changing needs.
- Monitor workflow to improve employee time management and increase productivity.
- Evaluate employee performance and coach and train to improve weak areas.
- Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
Team Member
Dominos's Pizza
12.2020 - 04.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Oxley High School
North Tamworth, NSW12.2022
Skills
- Staff Management
- Inventory Control
- Training and Mentoring
- Complex Problem-Solving
- Customer Service
- Time Management
References
Debbie Steadman. 0422 250 107
Wayne Griffiths. 0409 220 756
Timeline
Supervisor
Burger Urge
11.2023 - Current
Team Member
Dominos's Pizza
12.2020 - 04.2022
Oxley High School
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