Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Nil B

Perth, CBD,TAS

Summary

Hi ! My name is Nil and I am a Full-time student at UWA, studying Masters in Finance. I am currently working as a casual front-end cashier in the Perth Grab n Go stores. However with the extensive customer care and sales background I carry, I believe that it would be best for me obtain a part-time job which would allow me to settle within an environment where I can thrive within a team environment and utilize my previous working skills and experiences to grow.


As an experienced retail professional I have expertise in delivering outstanding customer service and satisfaction, achieving beyond the required KPI's. Although I am new to Australia and trying to settle within the environment, I can assure you, that through my proactive and dynamic attitude, ability to communicate openly and consistently achieve the best results, me and my work ethics will be of most benefit to your business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front End

Grab N Go
06.2024 - Current
  • Processing all purchases by scanning the items, bagging them if requested, and taking the final payment.
  • Stocking, restocking shelved items.
  • Regular store cleaning

Store Manager

H&M
10.2019 - 06.2023
  • Delivering on the brand vision and strategy
  • Ensuring a complete customer satisfaction experience
  • Created a people first culture and environment by empowering and developing talent within the team
  • Provide coaching, support, and feedback to drive results
  • Partially in charge of the recruitment selection and onboarding of all new team within your store
  • Ensuring the store displays the required visual merchandising excellence
  • Leading by example.

Store 2IC

Levis Jeans
02.2018 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store
  • Maintaining a clean, safe environment for customers and employees
  • Managed inventory control, cash control, and store opening and closing procedures
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
  • Trained newly recruited sales representatives

Sales Associate

Levis Jeans
05.2017 - 01.2018
  • Styling and assisting a diverse range of customers, effectively assessing their needs
  • Achieving beyond the required monthly KPIs - measured by both sales and customer service satisfaction
  • Receive and process stock
  • Picking and shipping online/ click N collect orders
  • Replenishing stock
  • Accurately completing paperwork as required when moving, loading or unloading stock
  • Communicating and cooperating with the team to resolve conflicts

Skills

  • Task Prioritization
  • Attention to Detail
  • Time Management
  • Conflict Resolution
  • Team Work & Leadership
  • Excellent Communication & Rapport

Certification

RSA Certificate

First Aid Certificate

Working with Children

Full Driving Licence


Availability

I am available to start effective immediately. As a casual I do not require a leave notice with my current employer.

Monday - Sunday

All days except Tuesday.



References;

1. Owner of Grab N Go

Richard S -

0430 411 666

richardhsharma14@gmail.com

Timeline

Front End

Grab N Go
06.2024 - Current

Store Manager

H&M
10.2019 - 06.2023

Store 2IC

Levis Jeans
02.2018 - 09.2019

Sales Associate

Levis Jeans
05.2017 - 01.2018

RSA Certificate

First Aid Certificate

Working with Children

Full Driving Licence


Availability

I am available to start effective immediately. As a casual I do not require a leave notice with my current employer.

Monday - Sunday

All days except Tuesday.



References;

1. Owner of Grab N Go

Richard S -

0430 411 666

richardhsharma14@gmail.com

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