NILA PATEL
Clyde North,VIC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Quality Assurance Facilitator
Peters Ice Cream
02.2022 - 01.2025
- Coaching and training of operators and packers
- Ensuring GMP outcomes are improved and maintained
- Monitoring of product and ensuring all products are made to spec
- Producing and distributing QA paper work
- Ensuring all quality base requirements for production are met
- Raising MDN's and FG holds
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
Machine Operator
Peters Ice Cream
12.2017 - 01.2022
- Quality check
- Paper work
- Date and label check
- Packing of different product of ice cream
- Follow food and safety procedure
- Machine operation: operate may pack, CT pack, box former duties
- Different duties as required
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Facility Manager
JPS Engineering Dandenong
11.2014 - 04.2017
- Use QuickBooks
- Manage sales and expenses
- Make invoice
- Make balance sheet
- Enter bills
Food Serving Assistant
Bass Care Aged Care
04.2008 - 05.2010
- Prepared products following aged care, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Advance Diploma of Hospitality -
Swinburne University of Technology
Diploma of Business -
Acumen Education
Diploma of Management -
Della International College Pty Ltd
Diploma of Mechanical - Machine Operator
Government Polytechnic
Skills
- Quality Control and Quality Assurance
- OH&S
- HACCP
- Aseptic technique
- GMP
- GLP
- Attention to detail
- Product Quality
- Computer skills
- Ms Excel
- Ms Word
- Planning and Organising
- Time management
- Task management
- Decision making
- Problem solving
- Organisation
- Critical thinking
- Calm under pressure
- Problem resolution
- Team building
- Data entry
- Self-Directed
- Strong knowledge of OH&S and HACCP
- Decision-making
- Product Quality oriented
- Good understanding of GMP& GLP
- Ms Office (Intermediate)
Accomplishments
- Resolved product issue through consumer testing.
The Accountability Award
Got a accountability award from Peter's Icecream for QAF role.
Timeline
Quality Assurance Facilitator
Peters Ice Cream
02.2022 - 01.2025
Machine Operator
Peters Ice Cream
12.2017 - 01.2022
Facility Manager
JPS Engineering Dandenong
11.2014 - 04.2017
Food Serving Assistant
Bass Care Aged Care
04.2008 - 05.2010
Advance Diploma of Hospitality -
Swinburne University of Technology
Diploma of Business -
Acumen Education
Diploma of Management -
Della International College Pty Ltd
Diploma of Mechanical - Machine Operator
Government Polytechnic
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