Nilada Louangxay
BANKSTOWN,NSW
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Buddha Raksa
05.2023 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used cash registers and credit card machines to cash out customers.
Waitress
Vecino Gourmet Chicken & Tacos
01.2023 - 02.2023
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Business - Business
Torrens University Australia
Surry Hills05-2028
Skills
- Order taking
- Attention to detail
- Strong multitasking
- Customer service
- Greeting guests
- Team collaboration
- Time management
Timeline
Waitress
Buddha Raksa
05.2023 - 12.2024
Waitress
Vecino Gourmet Chicken & Tacos
01.2023 - 02.2023
Bachelor of Business - Business
Torrens University Australia
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