Nilanthi Satish
Canberra,ACT
Summary
Accomplished Technical Project Manager with excellent stakeholder and vendor management skills. Supported by extensive experience in release management and quality assurance which has given me unique insight into the key technical risks enabling me to deliver high quality outputs as a Project Manager. Leading complex technical environments, coordinating and overseeing analysis, development, environment and release management. My role emphasises seamless deployment of distributed, multi-platform applications through structured planning and collaboration with cross-functional teams. Bringing expertise in the full software development lifecycle (SDLC), I focus on scalable methodologies, problem-solving, and vendor coordination to enhance system reliability and efficiency. As a Certified Scrum Master, I foster teamwork and deliver high-quality technical outcomes that align with organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Technical Project Manager
New South Wales Electoral Commission (NSWEC)
09.2020 - Current
- Company Overview: NSWEC conducts, regulates, and reports on general elections and by-elections for the Parliament of New South Wales, with electoral services to local governments also provided. Website: https://elections.nsw.gov.au
- My role schedules and coordinates the activities of single/multiple technical teams across various disciplinaries including business analyses, development and testing, plus liaises with subject matter experts, technical specialists, system architects, business owners and project managers.
- Primary responsibilities included the delivery of the technical schedules for small to large and complex projects working with and in cross functional delivery teams with respect Agile (Scrum and Kanban), Waterfall and Hybrid delivery models including management of schedules, RAID, release and environments plans; Go Live deployments and hypercare/warranty.
- Creating and managing backlogs, in consultation with Business Owners and subject matter experts, plus managing individuals as part of a team and assisting with the creation of technical documentation.
- NSWEC conducts, regulates, and reports on general elections and by-elections for the Parliament of New South Wales, with electoral services to local governments also provided. Website: https://elections.nsw.gov.au
- The current program of work delivered revolves around Funding and disclosure online, which is an online digital platform that supports political participants to securely, effectively and efficiently comply with electoral laws.
- Over three releases this delivered major enhancements to the system to permit functions across Registrations, Public Funding, Registers Publication, Political Party registrations and Party Registers.
- This is the first digital platform for Party and Member Registrations with the overall program of work has delivering a complex piece of Legislation for Funding Disclosures and Compliance unit, built on a SalesForce Lightning and Digital Experience platform (DXP) including migration (data & document).
- Other projects worked and delivered across State and Local Government Elections include, BallotTrack, Telephone Assisted Voting.
Environments and Test Manager
Department of Communities & Justice (DCJ)
08.2018 - 07.2020
- Company Overview: ChildStory is a comprehensive information management system and collaboration tool used in NSW by at least 4500 users, Australia, by the Department of Communities and Justice (DCJ) to support children and young people in out-of-home care and child protection.
- I was given various roles to step into and deliver other than that of my original employment. Initially joining into the team to manage and deliver on environments and releases, I was asked to step into the role of BA Manager and Scrum Master for the Business Analyst team.
- During this time, I was instrumental in parallel to managing and setting up the environments and release management strategy for the program and later transition to business as usual (BAU) as this was a new role (Release and Environments Manager).
- Later in August 2018 I was given responsibilities to take over the test management at both the program and BAU levels.
- ChildStory is a comprehensive information management system and collaboration tool used in NSW by at least 4500 users, Australia, by the Department of Communities and Justice (DCJ) to support children and young people in out-of-home care and child protection.
- ChildStory includes different modules tailored to the needs of various user groups: ChildStory Casework, ChildStory Partner, ChildStory Reporter.
- Built on Salesforce, with MuleSoft integration and migration from the existing Siebel platform into Salesforce with integration to NGOs and other NSW Government Agencies, it was a complex end to end solution.
Release and Test Manager
Roads and Maritime Services (RMS; known as Transport for NSW (TfNSW))
06.2015 - 03.2016
- In this role I was responsible for mentoring, leading and delivering the integration of the Release 2 into the ADS program including test planning to deliver this phase into production.
- Operating under Agile and Scrum frameworks to complete releases every four weeks and well-organized sprints.
- Effectively interacted with both RMS and SNSW government department regarding software defects and issues, working closely to develop innovative solutions.
Test and Release Manager
NSW eHealth
02.2012 - 06.2015
- Company Overview: HealtheNet is a secure, statewide clinical portal which shares summary level patient and clinical information across NSW Health services.
- Initially commenced as Senior Test Analyst, I was quickly promoted to Test and Release Manager.
- I was responsible for mentoring, leading, and delivering the integration of the HealtheNet Program into the national Personally Controlled Electronic Health Record (PCEHR) System program including test planning to deliver this phase into production.
- The solution that was delivered held 30+ service points across 15+ integration points, which included mobile and web-based applications and encryption messaging.
- HealtheNet is a secure, statewide clinical portal which shares summary level patient and clinical information across NSW Health services.
Test Manager
Australian Curriculum, Assessment and Reporting Authority (ACARA)
08.2012 - 01.2013
- Company Overview: The national curriculum was introduced to improve the quality, equity and transparency of Australia’s education system.
- My role was to contribute to the quality assurance practice with ACARA, specifically around the reporting on schooling which is captured via the My School website.
- My responsibilities included analysing business requirement specifications and developing test strategies, plans and test cases to test business rules as well as executing test cases to perform system tests and advising developers and business stakeholders on testing methodologies and processes.
- The national curriculum was introduced to improve the quality, equity and transparency of Australia’s education system.
Test Manager
Department of Housing
11.2011 - 01.2012
- This project involved the upgrade of a core business application of Housing NSW (HNSW) a commercial of the shelf application replacement.
- My role and responsibilities as the QA Lead/Manager for the HOMES Program of Work (POW) was to direct and deliver the Test Lifecycle (ST, SIT, UAT & PVT) for ongoing improvements where a large dependency is placed on business users from 4 regions being available throughout the entire UAT cycle.
Test Lead and Manager
Sydney Water
09.2010 - 08.2011
Test Lead (2IC)
Harvey Norman: Yoogalu Pty Ltd
01.2008 - 08.2009
Team Leader/Business Analyst
Qantas Airways Ltd
10.2005 - 01.2008
Senior BA and UAT Test Team Lead
Australian Border Force
01.2004 - 10.2005
Test Analyst & Rulebase Engineer
Softlaw Corporation Ltd
04.2003 - 12.2003
Business Production Support Analyst
Department of Employment Workplace & Relations
10.2002 - 04.2003
Education
Bachelor of Information Technology - Quantitative Decision Making
University of Canberra
ACT, Australia01.2002
Skills
- Scrum Master
- Release
- Environments
- Test management
- Data migration testing
- Implementation of DevOps strategy
- Agile
- Waterfall
- Hybrid software delivery
- Delivery via small and large multi-teams
- Vendor relationship management
- Negotiation
- Multitasking
- Networking
- Leadership
- Resourcefulness
- Change management
- Decisiveness
- Composure
- Team relationship building
- Team career development
- Test Practice
- JIRA
- Confluence
- SQL
- SOQL
- Salesforce
- MuleSoft
- Payments Testing
- Change & Release Management
- Environments Management
- BAU/Operations Management
- Continuous Integration and Deployment (CI/CD)
- Technical project planning
- API integration
- Stakeholder relations
- Schedule management
- Continuous integration
- Resource coordination
- Project leadership
- Cross-function collaboration
- DevOps principles
- Strategic planning
- Continuous deployment
- Agile project management
- Technical leadership
- Release planning
- Risk mitigation
- Technical troubleshooting
- Stakeholder communication
- Team management
- Sprint planning
- Presentation skills
- Team facilitation
- Resource allocation
- Agile best practices
- Backlog management
Certification
Certified ScrumMaster
Residing Address
Canberra, Australian Capital Territory
Clearance
NV1 Clearance
Personal Information
Citizenship: Australian Citizen
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Technical Project Manager
New South Wales Electoral Commission (NSWEC)
09.2020 - Current
Environments and Test Manager
Department of Communities & Justice (DCJ)
08.2018 - 07.2020
Release and Test Manager
Roads and Maritime Services (RMS; known as Transport for NSW (TfNSW))
06.2015 - 03.2016
Test Manager
Australian Curriculum, Assessment and Reporting Authority (ACARA)
08.2012 - 01.2013
Test and Release Manager
NSW eHealth
02.2012 - 06.2015
Test Manager
Department of Housing
11.2011 - 01.2012
Test Lead and Manager
Sydney Water
09.2010 - 08.2011
Test Lead (2IC)
Harvey Norman: Yoogalu Pty Ltd
01.2008 - 08.2009
Team Leader/Business Analyst
Qantas Airways Ltd
10.2005 - 01.2008
Senior BA and UAT Test Team Lead
Australian Border Force
01.2004 - 10.2005
Test Analyst & Rulebase Engineer
Softlaw Corporation Ltd
04.2003 - 12.2003
Business Production Support Analyst
Department of Employment Workplace & Relations
10.2002 - 04.2003
Bachelor of Information Technology - Quantitative Decision Making
University of Canberra
Similar Profiles
Kelebogile Pamela SelekeKelebogile Pamela Seleke
Regional Corporate Service Officer: Frances Baard at Electoral Commission Of South AfricaRegional Corporate Service Officer: Frances Baard at Electoral Commission Of South Africa
EMMANUELLA BADDOOEMMANUELLA BADDOO
Verification Officer Assemblies Elections at ELECTORAL COMMISSION GHANA, OKaikwei SouthVerification Officer Assemblies Elections at ELECTORAL COMMISSION GHANA, OKaikwei South
Elias NareElias Nare
Electoral Officer at Electoral Commission of South AfricaElectoral Officer at Electoral Commission of South Africa
Parwinder KaurParwinder Kaur
Sales Assistant Team Member at Platypus Shoes AUSales Assistant Team Member at Platypus Shoes AU
Sunartih CameronSunartih Cameron
Housekeeper at Mantra GroupHousekeeper at Mantra Group