Summary
Overview
Work History
Education
Skills
Timeline
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Pegah Ghanbary

Birkdale,QLD

Summary

Experienced in Office Management and Administration and Professional financial experience with great customer service and optimising productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organisational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

7
7
years of professional experience

Work History

Administration Manager

Bayside Home Appliances
10.2023 - Current
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Implemented stringent data protection policies to safeguard sensitive company information from unauthorized access or loss.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Verified customer information for orderly, up-to-date online systems.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Worked effectively in fast-paced environments.

Administrative Assistant

Worldwide Vending & Refrigeration
08.2023 - 10.2023
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assisted in development of new assembly processes.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Maintained detailed records of production and assembly processes.
  • Streamlined assembly process by suggesting improvements to existing methods, leading to increased productivity.
  • Completed tasks on time to meet quality and safety standards.
  • Monitored inventory, keeping necessary supplies on hand.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Accounts Payable & Receivable Clerk

Payamavaran
03.2017 - 08.2019
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Prepared vendor invoices and processed incoming payments.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Tracked customer invoices to facilitate prompt and accurate payments.
  • Matched purchase orders with invoices and recorded necessary information.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Worked effectively in fast-paced environments.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.

Education

Bachelor of Accounting - Taxation

Azad University
IRAN-TEHRAN
08.2005

Skills

  • Performance Evaluations
  • Regulatory Compliance
  • Systems Monitoring
  • Service Coordination
  • Data Entry
  • Office Supervision
  • Customer Service Management

Timeline

Administration Manager

Bayside Home Appliances
10.2023 - Current

Administrative Assistant

Worldwide Vending & Refrigeration
08.2023 - 10.2023

Accounts Payable & Receivable Clerk

Payamavaran
03.2017 - 08.2019

Bachelor of Accounting - Taxation

Azad University

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Pegah Ghanbary