Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nilmi Mahagamage

Nilmi Mahagamage

Officer,VIC

Summary

Dependable individual with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Machine Operator

Patties
Pakenham, VIC
03.2023 - Current
  • Adjust machine settings to complete tasks accurately.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Carry out regular safety checks on machinery prior to and during operation.
  • Set up and operate machines prior to production.
  • Responded to and initiated proper corrections to process alarms.
  • Comply with company policies regarding quality control procedures.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Maintained an organized work environment by cleaning and stocking supplies as needed.

Temporary Assignments

Australian Work Force
Dandenong, VIC
10.2021 - 03.2023
  • Complete temporary assignments across various industries, including logistics as an Administrative Assistant
  • Utilize administrative skills to assist logistics team in daily operations such as data entry, inventory control, scheduling, and documentation management
  • Maintain positive relationships with team members and clients while working on short-term assignments
  • Demonstrate adaptability and flexibility while working in different industries and environments
  • Respond to customer issues to provide immediate resolution and improve retention
  • Develop administrative processes to achieve organizational objectives and improve office efficiency
  • Track and submit employee timesheets to prepare for payroll processing.
  • Create spreadsheets in Microsoft Excel for record-keeping and reporting.

Transport Operations Assistant

DNR Logistics
Clayton, VIC
06.2020 - 09.2021
  • Daily costing and invoicing
  • Updating and maintaining company database system
  • Payroll administration ( calculating payable hours, manually collecting and reviewing time sheets and enter the data into the database system)
  • Provide bookings and quotations
  • Respond to in-coming calls and emails and act as key contact for drivers and customers
  • Create daily delivery routes for drivers using Workwave delivery route planning software
  • Fleet allocation
  • General administration support
  • Monitor daily deliveries and pick ups and keep clients updated
  • Produce delivery reports for customers using Microsoft Excel

Customer Coordinator

Toll Group
Port Melbourne, VIC
12.2017 - 06.2020
  • Create purchase orders
  • Coordinate same day deliveries with local and interstate agents -Generating quotes, bookings (Salesforce Lightning), monitoring, invoicing and updating client
  • General administration support - Answering inbound phone calls, responding to email requests
  • Handle internal and external stock inquiries
  • Prepare daily delivery progress reports for client
  • Arrange physical keys, access cards and photo IDs for delivery drivers and ensure that drivers are meeting all compliance standards
  • Investigate drivers' access issues , ensure all data is captured and issues are resolved in a timely manner
  • Keep clients updated on daily standard deliveries and pickups

Sandwich Artist

Subway
Ormond, VIC
09.2016 - 12.2017
  • Accurately counting and balancing cash register on a daily basis
  • Accounts for cash flow and inventory during the shift
  • Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests and makes change
  • Understands and adheres to all quality standards, formulas and procedures
  • Ensure customers are served in an efficient and friendly manner
  • Maintain high personal standards in both presentation and work habits
  • Complete daily work routines in an efficient and timely manner

Sales Assistant

Berwick Grocery Plus
Berwick, VIC
12.2014 - 06.2016
  • Accurately counted and balanced cash register on a daily basis
  • Entered and tracked orders in the company’s system
  • Updated stock needs and refilled stocks on a daily basis
  • Provided great customer service and handled customer complains in a good manner.

Education

Bachelor of Accounting -

CHARLES STURT UNIVERSITY
06.2017

Advanced Level in Commerce -

DENIYAYA HIGH SCHOOL
08.2012

Foundation Examination -

ASSOCIATION OF ACCOUNTING TECHNICIANS(SL)
01.2011

Skills

  • Logistics Operations: Strong knowledge of logistics operations, including shipping, receiving, inventory management, and distribution
  • Organizational Skills: Ability to manage multiple tasks and prioritize tasks, ensuring that deadlines are met and information is accurately recorded and reported
  • Attention to Detail: A keen eye for detail to ensure accuracy in documentation, record-keeping, and inventory management
  • Communication Skills: Excellent communication skills, both written and verbal, to liaise with internal and external stakeholders, including clients, suppliers, and logistics team members
  • Problem Solving: Ability to identify and resolve issues that arise in logistics operations, including delays in shipments, inventory discrepancies, and incorrect orders
  • Technical Skills: Proficient in using software such as inventory management systems(Oracle), spreadsheets(MS Excel), databases(MYOB), and other relevant software(Salesforce Lightning, Workwave Route Manager)
  • Teamwork: Works collaboratively with other logistics team members, suppliers, and clients to ensure smooth operations
  • Customer Service: Has strong customer service skills and can maintain positive relationships with clients and stakeholders
  • Adaptability: Can adapt to changes in logistics operations and can adjust priorities accordingly
  • Time Management: Excellent time management skills, ensuring that all tasks are completed within designated timelines
  • Payroll Processing: Strong knowledge of payroll processes, including processing employee payments, maintaining accurate records, and complying with payroll laws and regulations
  • Accounting Software: Experience with accounting software, such as MYOB
  • Proficient in Microsoft Word, Excel, PowerPoint, Teams and Outlook
  • Advanced level of expertise in Excel, including data analysis and using advanced formulas
  • Experience managing email communication and calendars in Outlook
  • Proficient in using Word for document creation and editing, including creating templates and formatting text

Timeline

Machine Operator

Patties
03.2023 - Current

Temporary Assignments

Australian Work Force
10.2021 - 03.2023

Transport Operations Assistant

DNR Logistics
06.2020 - 09.2021

Customer Coordinator

Toll Group
12.2017 - 06.2020

Sandwich Artist

Subway
09.2016 - 12.2017

Sales Assistant

Berwick Grocery Plus
12.2014 - 06.2016

Bachelor of Accounting -

CHARLES STURT UNIVERSITY

Advanced Level in Commerce -

DENIYAYA HIGH SCHOOL

Foundation Examination -

ASSOCIATION OF ACCOUNTING TECHNICIANS(SL)

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Nilmi Mahagamage