Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nilmi Mahagamage

Nilmi Mahagamage

Officer,VIC

Summary

Administrative professional with proven track record in managing office environments and facilitating efficient operations. Known for strong focus on team collaboration and adapting to changing needs, ensuring reliable support across various functions. Displays excellent organizational and communication skills, contributing to seamless office management.

Overview

11
11
years of professional experience

Work History

Production Administrative Officer

Patties Foods
10.2021 - Current

Specific Responsibilities

  • Manage indirect purchase orders and process invoices across Production, QA, and Logistics departments, ensuring timely approvals and accurate record-keeping.
  • Support Engineering and Maintenance teams with purchasing coordination, supplier communication, and document control.
  • Oversee procurement and inventory of site consumables, PPE, chemicals, stationery, and canteen supplies — conducting weekly stocktakes and maintaining accurate inventory levels.
  • Implement and improve stock management processes to optimise ordering efficiency, cost control, and supplier performance.
  • Liaise with Site Finance Managers on pricing, forecasts, and budget tracking to maintain financial accuracy and cost efficiency.
  • Coordinate and prepare accurate Material Orders (MOs) for production teams, ensuring smooth workflow and minimal downtime.
  • Manage production paperwork, ensuring documentation is compliant, complete, and up to date for auditing and traceability.
  • Maintain accurate chemical registers and ensure compliance with safety and handling procedures.
  • Schedule and communicate weekly physio appointments, staff rotations, and production schedules as required.
  • Provide high-level administrative support to the Production and Site Leadership Teams, including preparing reports, presentations, and data summaries for meetings.
  • Assist with onboarding new production staff and ensuring administrative requirements are completed (PPE allocation, inductions, etc.).
  • Manage staff amenities, ensuring facilities are maintained and stocked to support employee wellbeing.
  • Assist in planning and coordinating site events, training sessions, celebrations, and team-building activities.
  • Liaise with external suppliers and contractors to ensure services and deliveries meet site requirements and timelines.
  • Maintain confidentiality and accuracy in all documentation, data entry, and record-keeping processes.
  • Perform ad hoc administrative and operational support duties as required to ensure smooth day-to-day site operations.

Transport Operations Assistant

DNR Logistics
06.2020 - 09.2021
  • Daily costing and invoicing
  • Updating and maintaining company database system
  • Payroll administration ( calculating payable hours, manually collecting and reviewing time sheets and enter the data into the database system)
  • Provide bookings and quotations
  • Respond to in-coming calls and emails and act as key contact for drivers and customers
  • Create daily delivery routes for drivers using Workwave delivery route planning software
  • Fleet allocation
  • General administration support
  • Monitor daily deliveries and pick ups and keep clients updated
  • Produce delivery reports for customers using Microsoft Excel

Customer Coordinator

Toll Group
12.2017 - 06.2020
  • Create purchase orders
  • Coordinate same day deliveries with local and interstate agents -Generating quotes, bookings (Salesforce Lightning), monitoring, invoicing and updating client
  • General administration support - Answering inbound phone calls, responding to email requests
  • Handle internal and external stock inquiries
  • Prepare daily delivery progress reports for client
  • Arrange physical keys, access cards and photo IDs for delivery drivers and ensure that drivers are meeting all compliance standards
  • Investigate drivers' access issues , ensure all data is captured and issues are resolved in a timely manner
  • Keep clients updated on daily standard deliveries and pickups

Sandwich Artist

Subway
09.2016 - 12.2017
  • Accurately counting and balancing cash register on a daily basis
  • Accounts for cash flow and inventory during the shift
  • Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests and makes change
  • Understands and adheres to all quality standards, formulas and procedures
  • Ensure customers are served in an efficient and friendly manner
  • Maintain high personal standards in both presentation and work habits
  • Complete daily work routines in an efficient and timely manner

Sales Assistant

Berwick Grocery Plus
12.2014 - 06.2016
  • Accurately counted and balanced cash register on a daily basis
  • Entered and tracked orders in the company’s system
  • Updated stock needs and refilled stocks on a daily basis
  • Provided great customer service and handled customer complains in a good manner.

Education

Bachelor of Accounting -

CHARLES STURT UNIVERSITY
06.2017

Advanced Level in Commerce -

DENIYAYA HIGH SCHOOL
08.2012

Foundation Examination -

ASSOCIATION OF ACCOUNTING TECHNICIANS(SL)
01.2011

Skills

  • Strong understanding of logistics operations, including shipping, receiving, inventory, and distribution
  • Highly organised with strong time management and multitasking abilities
  • Excellent attention to detail and accuracy in documentation and record-keeping
  • Clear and confident communicator with strong written and verbal skills
  • Skilled problem-solver with the ability to resolve logistical and administrative issues efficiently
  • Proficient in Oracle, MYOB, Salesforce Lightning, Workwave Route Manager, and Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
  • Advanced Excel user with experience in data analysis and complex formulas
  • Experienced in payroll processing and maintaining compliance with payroll regulations
  • Strong customer service focus with the ability to build positive relationships across teams and with suppliers
  • Adaptable, proactive, and collaborative team player with a “can-do” attitude

Languages

English
Native or Bilingual
sinhalese
Native or Bilingual

Timeline

Production Administrative Officer

Patties Foods
10.2021 - Current

Transport Operations Assistant

DNR Logistics
06.2020 - 09.2021

Customer Coordinator

Toll Group
12.2017 - 06.2020

Sandwich Artist

Subway
09.2016 - 12.2017

Sales Assistant

Berwick Grocery Plus
12.2014 - 06.2016

Advanced Level in Commerce -

DENIYAYA HIGH SCHOOL

Foundation Examination -

ASSOCIATION OF ACCOUNTING TECHNICIANS(SL)

Bachelor of Accounting -

CHARLES STURT UNIVERSITY
Nilmi Mahagamage