NILOBON WONGFOO
Chemside
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Manager
Cafe 63 Chermside
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Cafe 63 Chermside
02.2018 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Master of Engineering -
QUEENSLAND UNIVERSITY OF TECHNOLOGY
Kelvin Grove, QLD01-2018
Skills
- Verbal and written communication
- Sales management
- Negotiation
- Expectation setting
- Multitasking Abilities
- Problem-solving aptitude
- Conflict Resolution
- Team building
- Cost Reduction
Languages
Thai
English
Availableworktime
Monday to Sunday
Timeline
Manager
Cafe 63 Chermside
01.2024 - Current
Barista
Cafe 63 Chermside
02.2018 - Current
Master of Engineering -
QUEENSLAND UNIVERSITY OF TECHNOLOGY
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