Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Nilofar Naaz

Canberra

Summary

Dependable HR Assistant acknowledged for reliability, integrity and quick-learning ability. Dedicated with strong work ethic and resourceful nature. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Team Memeber
11.2022 - 04.2024


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

MBA - Human Resources

Kakatiya University (k.u)
India
06.2017

Bachelor of Arts - Commerce

Kakatiya University
India
04.2015

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Full time working rights
  • Teamwork
  • Adaptability
  • Communication

Languages

Hindi
Full Professional
English
Full Professional
Telugu
Professional Working
Urdu
Full Professional

Timeline

Customer Service Representative

Team Memeber
11.2022 - 04.2024

MBA - Human Resources

Kakatiya University (k.u)

Bachelor of Arts - Commerce

Kakatiya University
Nilofar Naaz