Nilubon HARBAND
Sydney,NSW
Summary
Detailed Client Service associate known for having great operation skills. Gifted at work with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Wall Street Bar
Sydney, NSW
06.2022 - Current
- Maintained accurate financial records and documentation in compliance with company policies.
- Ensured compliance with industry regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
2IC Manager
Eveningstar Hotel
Surry Hills, NSW
06.2014 - 03.2020
- Reviewed work processes and identified areas for improvement.
- Resolved customer service issues quickly and effectively.
- Delegated work to staff, setting priorities and goals.
- Developed systems to increase efficiency of operations.
Education
MBA - Hospitality And Tourism Management
UTS
Sydney09-2009
Skills
- Customer service
- Complex Problem-solving
- Decision-making
- Budget control
Certification
- RSA
- RCG
Languages
English
Professional
THAI
Native/ Bilingual
Timeline
Manager
Wall Street Bar
06.2022 - Current
2IC Manager
Eveningstar Hotel
06.2014 - 03.2020
MBA - Hospitality And Tourism Management
UTS
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