Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Nima Delkar

Perth,WA

Summary

Dynamic and customer-focused professional with experience at Regis Woodlands, excelling in database management and client support. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in data entry and basic bookkeeping, consistently ensuring accurate records and a welcoming environment for all visitors.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Regis Woodlands
Perth, WA
02.2024 - Current
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Performed basic bookkeeping tasks and issued invoices as needed.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Greeted customers warmly and made them feel welcome.

Front Counter Crew Member

Hungry Jacks
Perth, WA
08.2023 - 04.2024
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Greeted customers in a friendly and professional manner.
  • Inspected incoming shipments of food products for accuracy and quality assurance purposes.
  • Responded promptly to customer complaints or concerns in a professional manner.
  • Cleaned work areas regularly throughout shift including counters, equipment, floors.
  • Communicated effectively with other staff members regarding customer service issues or operational problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor of Arts - Political Science and Sociology

Sherubtse College, Royal Universities of Bhutan
Bhutan
07-2022

Master of Arts - Community Development

Murdoch University
Perth, WA

Skills

  • Database management
  • Client support
  • Data entry
  • Cash handling
  • Basic bookkeeping
  • Customer relationship management
  • Team collaboration
  • Multicultural awareness
  • Quality assurance

Languages

English
Full Professional

References

References available upon request.

Timeline

Front Desk Receptionist

Regis Woodlands
02.2024 - Current

Front Counter Crew Member

Hungry Jacks
08.2023 - 04.2024

Bachelor of Arts - Political Science and Sociology

Sherubtse College, Royal Universities of Bhutan

Master of Arts - Community Development

Murdoch University

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Nima Delkar