Nima Monazami Mir Alipour
West Perth,Western Australia
Summary
Proactive Business Development professional offering years of demonstrated success aiding companies to optimize and streamline processes to propel improvements in efficiency, productivity and revenue generation. Practiced business consultant with in-depth understanding of all facets from marketing to operations. Ambitious and confident leader with invaluable insights and critical-thinking skills.
Overview
7
7
years of professional experience
Work History
Guest Experience Manager
Wyndham Hotels & Resorts
Ninh Binh, Ninh Binh
05.2023 - 07.2023
- Partnered with marketing teammates and other stakeholders to build and launch marketing programs.
- Conducted regular training sessions for staff members on the importance of providing exceptional customer service.
- Created a system to track guest feedback and complaints in order to identify areas of improvement.
- Provided guidance, support, and coaching to team members in order to improve their customer service skills.
- Participated in brainstorming sessions to generate ideas for new products or services.
- Maintained a library of marketing collateral including images and videos.
- Identified potential partners for joint ventures or promotional initiatives.
- Developed brand marketing plan strategies to increase brand awareness.
- Monitored social media trends and best practices to drive continuous improvement.
- Wrote, proofed and edited content in accordance with established brand guidelines.
Advertising Executive
Seven West Media
Perth, WA
07.2022 - 03.2023
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Conducted in-depth research into advertising options and PR strategies in order to design and optimize approaches.
- Coordinated with copywriters to develop creative concepts that resonated with target audiences.
- Prospected and cold-called customers to develop new sales leads.
- Employed vast knowledge of Real Estate & Development to create pitches and refine marketing techniques.
- Leveraged market analytics to secure new clients in growing territories.
- Managed and retained existing client accounts.
- Optimized revenue levels by developing engaging promotional programs.
- Established numerous new accounts, boosting profits significantly.
- Applied lead generating methods in high number of cold calls per day.
Sales Executive
Minic Property Group
Perth, Western Australia
01.2021 - 07.2022
- Met and exceeded sales goals through consultative sales techniques and closing abilities.
- Negotiated contracts with clients on behalf of the company.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Trained junior sales staff on techniques for improving customer service experience.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Researched and determined competitive market price.
- Showed residential properties and explained features, value and benefits of available homes.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
Sales Representative Team Leader
BP
Perth, Western Australia
11.2020 - 05.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Trained new employees on procedures and policies to maximize team performance.
- Exceeded company productivity standards on consistent basis.
Sales Representative
DMG marketing
Perth, Western Australia
08.2019 - 12.2019
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Created sales and revenue-generating opportunities in new markets to improve bottom line.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Contacted new and existing customers to outline benefits of products.
Team Leader
Hungry Jack's
Perth, Western Australia
03.2018 - 12.2021
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Rotated through series of different stations based on team needs.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Event Photographer
Self employed
Perth, Western Australia
06.2016 - 01.2018
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Photographed special events, parties and portraits.
- Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
- Managed digital archives of photographs, organized files and protected against loss.
- Cropped, manipulated and performed color balance for final images.
Education
Bachelor of Communications - Journalism
Curtin University
Bentley12-2026
Restricted Sales Registration - Real Estate
Entry Education
Australia04.2022
High School Diploma -
Shenton College
Shenton Park12.2018
Certificate IV in Business - Business
IIBT
Victoria Park12.2018
Skills
- Excellent communicator
- WA licensed real estate agent
- Experienced buyers' agent
- Proactive approach to problem solving
- Calm under pressure
- Experience in leadership
- Client management
- Vendor relations
- Product and service knowledge
- Recruiting clients
- Traditional marketing
- Developing new business
- Contract negotiation expertise
- Prospecting skills
- Cross-selling and upselling
Timeline
Guest Experience Manager
Wyndham Hotels & Resorts
05.2023 - 07.2023
Advertising Executive
Seven West Media
07.2022 - 03.2023
Sales Executive
Minic Property Group
01.2021 - 07.2022
Sales Representative Team Leader
BP
11.2020 - 05.2021
Sales Representative
DMG marketing
08.2019 - 12.2019
Team Leader
Hungry Jack's
03.2018 - 12.2021
Event Photographer
Self employed
06.2016 - 01.2018
Bachelor of Communications - Journalism
Curtin University
Restricted Sales Registration - Real Estate
Entry Education
High School Diploma -
Shenton College
Certificate IV in Business - Business
IIBT