Nima Yangchen
Melba,ACT
Summary
A well-mannered, polite and hard working who is able to work closely with other professionals in any pressurised environment. I am committed to quality, always act with integrity and am constantly striving to be the best at whatever I do. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Disability Support Professional (Casual)
Koomarri
04.2024 - Current
- Provide care and support to individuals with disabilities, ensuring their safety and well-being
- Assist clients with daily activities, including personal care, meal preparation, and transportation
- Maintain accurate records on client’s progress and care provided
- Communicate effectively with clients, families, and healthcare professionals to ensure coordinate care
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant in Nursing
Goodwin Aged Care
11.2019 - 11.2022
- Support people with social and physical activities
- Provide care and support to individuals ensuring their safety and well-being
- Assist clients with daily activities, including personal care, meal preparation, and transportation
- Maintain accurate records on client’s progress and care provided
- Communicate effectively with clients, families, and healthcare professionals to ensure coordinate care
- Booking and accompanying clients for appointments
Assistant Sales Advisor
Club Demonstration of Australia
10.2014 - 10.2022
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to event marketing, sales and brand promotion.
Education
Certificate - Ageing Support
Quest
Canberra11-2020
Certificate - Disability
Quest Training
Canberra04-2020
MBA - Organisational Behaviour
University of Canberra
201604-2016
Certificate - Conflict Management
Danish Institute of Human Rights
Copenhagen, Denmark07-2010
Certificate - Organisational Development
DW-AKADEMIE
Germany11-2008
Certificate - Management of Modern Office Administration
Development Finance Institution
Phillipines04-2008
Bachelor of Arts - Business Administration
University of Punjab
India04-2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Computer Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
Certification
- Certificate in Conflict Management, Danish Ministry of Foreign Affairs, 07/26/10 - 08/27/10, Copenhagen
- Professional Development on Modern Office Administration techniques, Global Advance Management Services, 01/09/09 - 01/21/09, Thailand
- Effective Office Administration with Computer Application, Department of Finance, Development Finance Institute, 12/05/07 - 12/17/07, Makati, Philippines
- Training the trainers, Radio Netherlands Training Centre (RNTC) and Bhutan Broadcasting Service, 09/12/11 - 09/23/11
- Professional Training Etiquette, RSL Life Care, 2018
- An introduction to Customer Service, RSL Life Care, 2018
- Certificate IV in Disability, 04/07/20
Timeline
Disability Support Professional (Casual)
Koomarri
04.2024 - Current
Assistant in Nursing
Goodwin Aged Care
11.2019 - 11.2022
Assistant Sales Advisor
Club Demonstration of Australia
10.2014 - 10.2022
Certificate - Ageing Support
Quest
Certificate - Disability
Quest Training
MBA - Organisational Behaviour
University of Canberra
Certificate - Conflict Management
Danish Institute of Human Rights
Certificate - Organisational Development
DW-AKADEMIE
Certificate - Management of Modern Office Administration
Development Finance Institution
Bachelor of Arts - Business Administration
University of Punjab
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