Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Nimasha Kankanige

Kellyville,NSW

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

KFC
, NSW
2019.09 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment. Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Retail Sales Associate

DUSK
Rouse Hill, NSW
10.2023 - 02.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.

Retail Sales Assistant

TK Maxx
Castle Hill, NSW
04.2022 - 04.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Issued receipts and processed refunds, credits or exchanges.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.

Education

Computer And Information Systems Security

Western Sydney University
Sydney, NSW
07.2024

Skills

  • Exceeding Customer Expectations
  • Item Ticketing and Pricing
  • Locating Merchandise
  • Safety and Cleanliness Standards
  • Building Customer Relationships and Loyalty
  • Meeting Sales Goals
  • Stocking and Replenishing
  • Payment Processing
  • Sales and Promotions
  • Communications Strategies
  • POS Transactions
  • Cash Register Operation
  • Product and Service Sales
  • Sales Expertise
  • Cash Handling
  • Store Opening and Closing
  • Till Counting
  • Stock Management
  • POS Terminal Operation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Sales Associate

DUSK
10.2023 - 02.2024

Retail Sales Assistant

TK Maxx
04.2022 - 04.2023

Shift Supervisor

KFC
2019.09 - Current

Computer And Information Systems Security

Western Sydney University

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Nimasha Kankanige